Skip to main content

Work, Workspace, and the Workspace Portal

  • Conference paper
  • First Online:
Cognitive Technology: Instruments of Mind (CT 2001)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 2117))

Included in the following conference series:

Abstract

The workspace portals aim to provide the knowledge worker with access to all the information they need. This paper identifies social and technological requirements that are required to make the technology inclusive rather than exclusive. In discussing these requirements problems are identified, issues explored and solutions are suggested. This paper discusses how these issues are being addressed within the commercial context of the research and development activity of a software company.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. Ackoff, R.: Redesigning the future. John Wiley & Sons, New York (1974).

    Google Scholar 

  2. ActiveIntranet: http://www.activeintranet.com, ActiveIntranet plc. 20/03/01

  3. Alexander C.: The origins of pattern theory, The future of the theory and the generation of a living world. IEEE Software September/October (1999) 71–82

    Google Scholar 

  4. Ashby W. R.: An introduction to cybernetics. London, Methuen & Co Ltd. (1956)

    Google Scholar 

  5. Bacon, C. J. andB. Fitzgerald: The Field of IST: a Name, a Framework,and a Central Focus, ESRC. (1999)

    Google Scholar 

  6. Brown, J. andE. Gray: The People are the Company Fast Company: 78. (1995)

    Google Scholar 

  7. Brown, J.S. and P. Duguid: The Social Life of Information. Boston, Massachusetts, Harvard Business School Press. (2000)

    Google Scholar 

  8. Checkland, P. andS. Holwell: Information, Systems and Information Systems. Chichester, John Wiley & Sons. (1998)

    Google Scholar 

  9. Ciborra, C., Ed.: Groupware & Teamwork-Invisible aid or technical hinderance. Chichester, John Wiley & Sons Ltd. (1996)

    Google Scholar 

  10. Ciborra, C.U. andG. Patriotta: Groupware and teamwork in R&D: limits to learning and innovation. R&D Management 28(1) (1998) 43–52.

    Article  Google Scholar 

  11. Ciborra, C.: From Control to Drift: The dynamics of Corporate Information Infrastructure. Oxford, Oxford University Press. (2000)

    Google Scholar 

  12. Dahlbom B and Mathiassen L: Computers in Context: The Philosophy and Practice of Systems Design. Oxford, NCC Blackwell. (1993)

    Google Scholar 

  13. Davenport, T., D. DeLong, et al.: Successful knowledge management projects. Sloan management review 39(2) (1998) 43–59.

    Google Scholar 

  14. Drucker, P.: The Age of Discontinuity: Guidelines for our changing society. New York, Harper & Row. (1969)

    Google Scholar 

  15. Espejo, R.: Giving Requisite variety to strategy and Information systems. Systems Science, Plenum Press. (1993)

    Google Scholar 

  16. Espejo, R. andR. Harnden, Eds.: The Viable System Model. Chichester, John Wiley & Sons. (1989)

    Google Scholar 

  17. Handy C: Inside Organisations, 21 Ideas for managers. BBC Books. (1990)

    Google Scholar 

  18. French L.F. and Bell C.H.: Organisations Development, Behavioral Science Interventions for Organisation Improvement. Third Ed. Prentice Hall (1984).

    Google Scholar 

  19. Giddens A.: The consequences of modernity. Stanford CA, The Raymond Fred West Lectures, Stanford University Press. (1990)

    Google Scholar 

  20. Gorguen J.A. & Linde C.: Techniques for Requirements Elicitation, Proceedings from the International Symposium Requirements Engineering, IEEE, (1993)

    Google Scholar 

  21. Kaindl H: Combining Goals and Functional Requirements in a Scenario-based Design Process. People and Computers XIII, Hilary Johnson, Laurence Nigay and Chris Roast (eds), Springer-Verlag. (1998). 101–121

    Google Scholar 

  22. Loucopoulos P. & Karakostus V: System Requirements Engineering, McGraw Hill. (1995)

    Google Scholar 

  23. Maes, P.: Agents that Reduce Work and Information Overload, Communications of the ACM 37(7), (1994). 31–40.

    Article  Google Scholar 

  24. McKay, B.: Search Containment, A knowledge index that works like a Holograph. Generates smart searches to Tame Infoglut-by leveraging how we learn, at press (2001).

    Google Scholar 

  25. Morch A.I. & Mehandjiev ND: Tailoring as Collaboration: The Mediating Role of Multiple Representations and Application Units. In Computer Supported Cooperative Work 9. Kluwer Academic Publishers, (2000) 75–100

    Article  Google Scholar 

  26. Nardi BA., Miller JR.: Twinkling lights and nested loops: Distributed problem solving & spreadsheet development. In Ed Saul Greenberg: Computer Supported Cooperative Work & Groupware. Academic Press Ltd, London, (1991)

    Google Scholar 

  27. Negroponte, N.: Being Digital. London, Hodder & Stoughton. (1995)

    Google Scholar 

  28. Nonaka, I. andH. Takeuchi: The knowledge-creating company: how Japanese companies create the dynamics of innovation. New York, Oxford University Press. (1995)

    Google Scholar 

  29. Norman, D.: The invisible computer: why good products can fail, the personal computer is so complex and information appliances are the solution. Cambridge Massachusetts, MIT Press. (1999)

    Google Scholar 

  30. Nwana, HS. & Ndumu DT: A Perspective on Software Agents Research. http://agents.umbc.edu/introduction/hn-dn-ker99.html 15.2.01

  31. Orlikowski, W.: The duality of technology: Rethinking the concept of technology in organisations. Organisational Science 3(3): (1992) 398–426.

    Article  Google Scholar 

  32. Orlikowski, W. Ciborra C: Evolving with Notes: Organisational Change around Groupware Technology: Groupware and Teamwork. John Wiley & Sons Lts: (1996) 23–59.

    Google Scholar 

  33. Orlikowski, W.J. and Gash D. C: Technological Frames: Making Sense of Information Technology in Organizations. ACM Transactions on Information Systems 12(2): (1994) 669–702.

    Article  Google Scholar 

  34. Roast C. Brophy R. Bowdin A.: Finding the Common Ground for Legacy Interfaces. In Kobsa, A & Stephanidis, C. (eds.): User Interfaces for All., GMD (1998). 103–130.

    Google Scholar 

  35. Ryan M. & Sutcliffe A.: Analysing Requirements to Inform Design. In Johnson H. Nigay L. & Roast C. (eds.): People and Computers XIII, Proceedings of HCI’ 98, (1998). 139–157

    Google Scholar 

  36. Scarbrough, H. Currie, W. Galliers, B: The management of knowledge workers. Rethinking Management Information Systems. Oxford, Oxford University Press: (1999). 474–496.

    Google Scholar 

  37. Totter A., Stary C.: Tailorability and Usability Engineering: A Roadmap to Convergence. In Kobsa, A & Stephanidis, C. (eds.): User Interfaces for All., GMD (1998). 175–191

    Google Scholar 

  38. Wells D, Sheina A, Harris-Jones C.: Enterprise Portals: New Strategies for Information Delivery. Ovum Ltd. (2000).

    Google Scholar 

  39. Wenger, E.: Communities of practice: Learning, meaning and identity. Cambridge, Cambridge University Press. (1998).

    Book  Google Scholar 

  40. Winograd, T.: Bringing design to software. New York, ACM Press. (1999).

    Google Scholar 

  41. Winograd, T. and Flores, F.: Understanding computers and cognition. Norwood,NJ, Ablex. (1986).

    MATH  Google Scholar 

  42. Zuboff, S.: In the Age of the Smart Machine. New York, Basic Books. Inc. (1988)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2001 Springer-Verlag Berlin Heidelberg

About this paper

Cite this paper

Brophy, R., Venters, W. (2001). Work, Workspace, and the Workspace Portal. In: Beynon, M., Nehaniv, C.L., Dautenhahn, K. (eds) Cognitive Technology: Instruments of Mind. CT 2001. Lecture Notes in Computer Science(), vol 2117. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44617-6_37

Download citation

  • DOI: https://doi.org/10.1007/3-540-44617-6_37

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-42406-2

  • Online ISBN: 978-3-540-44617-0

  • eBook Packages: Springer Book Archive

Publish with us

Policies and ethics