Abstract
The workspace portals aim to provide the knowledge worker with access to all the information they need. This paper identifies social and technological requirements that are required to make the technology inclusive rather than exclusive. In discussing these requirements problems are identified, issues explored and solutions are suggested. This paper discusses how these issues are being addressed within the commercial context of the research and development activity of a software company.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Ackoff, R.: Redesigning the future. John Wiley & Sons, New York (1974).
ActiveIntranet: http://www.activeintranet.com, ActiveIntranet plc. 20/03/01
Alexander C.: The origins of pattern theory, The future of the theory and the generation of a living world. IEEE Software September/October (1999) 71–82
Ashby W. R.: An introduction to cybernetics. London, Methuen & Co Ltd. (1956)
Bacon, C. J. andB. Fitzgerald: The Field of IST: a Name, a Framework,and a Central Focus, ESRC. (1999)
Brown, J. andE. Gray: The People are the Company Fast Company: 78. (1995)
Brown, J.S. and P. Duguid: The Social Life of Information. Boston, Massachusetts, Harvard Business School Press. (2000)
Checkland, P. andS. Holwell: Information, Systems and Information Systems. Chichester, John Wiley & Sons. (1998)
Ciborra, C., Ed.: Groupware & Teamwork-Invisible aid or technical hinderance. Chichester, John Wiley & Sons Ltd. (1996)
Ciborra, C.U. andG. Patriotta: Groupware and teamwork in R&D: limits to learning and innovation. R&D Management 28(1) (1998) 43–52.
Ciborra, C.: From Control to Drift: The dynamics of Corporate Information Infrastructure. Oxford, Oxford University Press. (2000)
Dahlbom B and Mathiassen L: Computers in Context: The Philosophy and Practice of Systems Design. Oxford, NCC Blackwell. (1993)
Davenport, T., D. DeLong, et al.: Successful knowledge management projects. Sloan management review 39(2) (1998) 43–59.
Drucker, P.: The Age of Discontinuity: Guidelines for our changing society. New York, Harper & Row. (1969)
Espejo, R.: Giving Requisite variety to strategy and Information systems. Systems Science, Plenum Press. (1993)
Espejo, R. andR. Harnden, Eds.: The Viable System Model. Chichester, John Wiley & Sons. (1989)
Handy C: Inside Organisations, 21 Ideas for managers. BBC Books. (1990)
French L.F. and Bell C.H.: Organisations Development, Behavioral Science Interventions for Organisation Improvement. Third Ed. Prentice Hall (1984).
Giddens A.: The consequences of modernity. Stanford CA, The Raymond Fred West Lectures, Stanford University Press. (1990)
Gorguen J.A. & Linde C.: Techniques for Requirements Elicitation, Proceedings from the International Symposium Requirements Engineering, IEEE, (1993)
Kaindl H: Combining Goals and Functional Requirements in a Scenario-based Design Process. People and Computers XIII, Hilary Johnson, Laurence Nigay and Chris Roast (eds), Springer-Verlag. (1998). 101–121
Loucopoulos P. & Karakostus V: System Requirements Engineering, McGraw Hill. (1995)
Maes, P.: Agents that Reduce Work and Information Overload, Communications of the ACM 37(7), (1994). 31–40.
McKay, B.: Search Containment, A knowledge index that works like a Holograph. Generates smart searches to Tame Infoglut-by leveraging how we learn, at press (2001).
Morch A.I. & Mehandjiev ND: Tailoring as Collaboration: The Mediating Role of Multiple Representations and Application Units. In Computer Supported Cooperative Work 9. Kluwer Academic Publishers, (2000) 75–100
Nardi BA., Miller JR.: Twinkling lights and nested loops: Distributed problem solving & spreadsheet development. In Ed Saul Greenberg: Computer Supported Cooperative Work & Groupware. Academic Press Ltd, London, (1991)
Negroponte, N.: Being Digital. London, Hodder & Stoughton. (1995)
Nonaka, I. andH. Takeuchi: The knowledge-creating company: how Japanese companies create the dynamics of innovation. New York, Oxford University Press. (1995)
Norman, D.: The invisible computer: why good products can fail, the personal computer is so complex and information appliances are the solution. Cambridge Massachusetts, MIT Press. (1999)
Nwana, HS. & Ndumu DT: A Perspective on Software Agents Research. http://agents.umbc.edu/introduction/hn-dn-ker99.html 15.2.01
Orlikowski, W.: The duality of technology: Rethinking the concept of technology in organisations. Organisational Science 3(3): (1992) 398–426.
Orlikowski, W. Ciborra C: Evolving with Notes: Organisational Change around Groupware Technology: Groupware and Teamwork. John Wiley & Sons Lts: (1996) 23–59.
Orlikowski, W.J. and Gash D. C: Technological Frames: Making Sense of Information Technology in Organizations. ACM Transactions on Information Systems 12(2): (1994) 669–702.
Roast C. Brophy R. Bowdin A.: Finding the Common Ground for Legacy Interfaces. In Kobsa, A & Stephanidis, C. (eds.): User Interfaces for All., GMD (1998). 103–130.
Ryan M. & Sutcliffe A.: Analysing Requirements to Inform Design. In Johnson H. Nigay L. & Roast C. (eds.): People and Computers XIII, Proceedings of HCI’ 98, (1998). 139–157
Scarbrough, H. Currie, W. Galliers, B: The management of knowledge workers. Rethinking Management Information Systems. Oxford, Oxford University Press: (1999). 474–496.
Totter A., Stary C.: Tailorability and Usability Engineering: A Roadmap to Convergence. In Kobsa, A & Stephanidis, C. (eds.): User Interfaces for All., GMD (1998). 175–191
Wells D, Sheina A, Harris-Jones C.: Enterprise Portals: New Strategies for Information Delivery. Ovum Ltd. (2000).
Wenger, E.: Communities of practice: Learning, meaning and identity. Cambridge, Cambridge University Press. (1998).
Winograd, T.: Bringing design to software. New York, ACM Press. (1999).
Winograd, T. and Flores, F.: Understanding computers and cognition. Norwood,NJ, Ablex. (1986).
Zuboff, S.: In the Age of the Smart Machine. New York, Basic Books. Inc. (1988)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2001 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Brophy, R., Venters, W. (2001). Work, Workspace, and the Workspace Portal. In: Beynon, M., Nehaniv, C.L., Dautenhahn, K. (eds) Cognitive Technology: Instruments of Mind. CT 2001. Lecture Notes in Computer Science(), vol 2117. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-44617-6_37
Download citation
DOI: https://doi.org/10.1007/3-540-44617-6_37
Published:
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-42406-2
Online ISBN: 978-3-540-44617-0
eBook Packages: Springer Book Archive