A Business Model for Charging and Accounting of Internet Services

  • Helmut Kneer
  • Urs Zurfluh
  • Gabriel Dermler
  • Burkhard Stiller
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 1875)


The fast growing development of electronic commerce within the past few years and the increasing number of multimedia applications for the Internet contribute to traffic congestion and bottlenecks on the Internet. Since bandwidth is and will remain a scarce network resource in the future, the demand for charging and accounting mechanisms for the Internet arose.

Besides from the implementation of charging and accounting mechanisms for Internet services, it is essential to define a business model for electronic business applications. This paper introduces a business model that defines and characterizes the business entities and describes their roles and functions within an e-commerce scenario. Based on these definitions, a technology model applies the different Internet technologies available today.


Business Model Internet Protocol Service Level Agreement Internet Service Internet Service Provider 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer-Verlag Berlin Heidelberg 2000

Authors and Affiliations

  • Helmut Kneer
    • 1
  • Urs Zurfluh
    • 1
  • Gabriel Dermler
    • 2
  • Burkhard Stiller
    • 3
  1. 1.IBM Research LaboratoryZürichSwitzerland
  2. 2.Computer Engineering and Networks Laboratory TIKSwiss Federal Institute of Technology, ETH ZürichSwitzerland
  3. 3.Institut für Informatik IFIUniversity of ZürichSwitzerland

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