Summary
SÜWAG Energie AG took the decision to implement a program continuous process and system optimization of its business processes based on ARIS Process Performance Manager. The service processes at four different locations were selected for Performance Monitoring with a standardized, software-supported process controlling system. After just two months, the first substantiated analysis based on SAP IS-U were available, so that process improvement measures could be initiated.
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© 2006 Springer-Verlag Berlin Heidelberg
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Dreißen, A., Heinrichs, R. (2006). Successful Process and Performance Controlling in the Power Supply Industry by SÜWAG Energie. In: Corporate Performance Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-30787-7_5
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DOI: https://doi.org/10.1007/3-540-30787-7_5
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-30703-7
Online ISBN: 978-3-540-30787-7
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