From Process Documentation to Corporate Performance Management

Summary

Since its emergence in the early nineties as an innovative tool for corporate reorganization, Business Reengineering has evolved considerably, and even now its tenets are experiencing something of a renaissance. In the last few years, additional, dynamic methods such as activity-based cost calculation, the process-based Balanced Scorecard, or Process Mining have been introduced for use together with static process analysis. In this context, the term Corporate Performance Management is used to denote all the long-term, process-oriented modes of action and approach that have been adopted in companies. Specifically with regard to the ARIS methodology, a number of proven method-based and software solutions have been developed over the years, which enable performance-based company controlling.