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Möglichkeiten und Grenzen von Mitarbeiterbefragungen bei Kundenkontakt-Mitarbeitern

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Handbuch Mitarbeiterbefragung

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Authors
  1. Ruth Stock
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Editors and Affiliations

  1. Institut für Personalwesen und Internationales Management, Helmut-Schmidt-Universität, Holstenhofweg 85, 22043, Hamburg

    Michel E. Domsch

  2. MDC Management Development Center, Helmut-Schmidt-Universität Hamburg, Holstenhofweg 85, 22043, Hamburg

    Désirée H. Ladwig

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Stock, R. (2006). Möglichkeiten und Grenzen von Mitarbeiterbefragungen bei Kundenkontakt-Mitarbeitern. In: Domsch, M.E., Ladwig, D.H. (eds) Handbuch Mitarbeiterbefragung. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-29380-9_17

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  • DOI: https://doi.org/10.1007/3-540-29380-9_17

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  • Print ISBN: 978-3-540-29379-8

  • Online ISBN: 978-3-540-29380-4

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