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Leggett, R.; Cohen, D.; Malkoun, D.; Gould, G.: Inflection Point, A Handbook for Understanding and Investing in European Technology Services Industry, Goldman Sachs Global Equity Research, London, 2001.
Gutzwiller, T.: Das CC RIM-Referenzmodell für den Entwurf von betrieblichen, transaktionsorientierten Informationssystemen, Physica Verlag, Heidelberg, 1994.
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Gutzwiller, T., Hugentobler, A., Liebich, M. (2005). Professional Services im Informationszeitalter. In: Baumöl, U., Österle, H., Winter, R. (eds) Business Engineering in der Praxis. Business Engineering. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-27664-5_2
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DOI: https://doi.org/10.1007/3-540-27664-5_2
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-20517-3
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