Skip to main content

Shopping in the 21st Century: Embedding Technology in the Retail Arena

  • Conference paper
Book cover Consumer Driven Electronic Transformation

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 84.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 119.00
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

6 References

  • Kourouthanassis, P. (2003), Can technology make shopping fun? ECR Journal, Winter, Vol. 3, No. 2, pp. 37–44.

    Google Scholar 

  • Wolfram, G., Scharr, U., Kammerer, K. (2004), RFID: Can we realise its full potential? ECR Journal, Vol. 3, No. 2, pp. 17–29.

    Google Scholar 

  • Cap Gemini Ernst & Young, Intel, Cisco Systems and Microsoft (2003), Transforming the shopping experience through technology: A study in European consumer shopping behaviour.

    Google Scholar 

  • Roussos, G., Gershman, A., and Kourouthanassis, P. (2003), Ubiquitous Commerce, UbiComp 2003 Adjunct Proceedings, Seattle, WA, October 12–15.

    Google Scholar 

  • IBM Institute for Business Value (2002), Enhancing the customer shopping experience: 2002 IBM/NRF “Store of the Future” survey.

    Google Scholar 

  • Agarwal, V. (2001), Report: Assessing the benefits of Auto-ID technology in the consumer goods industury, Auto-ID Labs.

    Google Scholar 

  • Mitchell, A. (2001), Extending ECR to the consumer, ECR Journal, Summer, Vol. 1, No. 1, pp. 69–79.

    Google Scholar 

  • ECR Europe (1999), How To Implement Consumer Enthusiasm — Strategic Consumer Value Management, by Roland Berger & Partner.

    Google Scholar 

  • Weiser, M. (1991), The Computer of the 21st Century, Scientific American, vol. 265, no. 3, pp. 66–75.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2005 Springer Berlin Heidelberg

About this paper

Cite this paper

Kourouthanassis, P.E., Giaglis, G.M. (2005). Shopping in the 21st Century: Embedding Technology in the Retail Arena. In: Doukidis, G.J., Vrechopoulos, A.P. (eds) Consumer Driven Electronic Transformation. Springer, Berlin, Heidelberg. https://doi.org/10.1007/3-540-27059-0_15

Download citation

Publish with us

Policies and ethics