Human factor aspects in organizations and information systems supporting them

Abstract

Future information technology should take into account not only Technical and Communications Ergonomics but particularly Organizational Ergonomics and use the possibilities of organizational and technical arrangements as required by Organizational Ergonomy. Support and encouragement of face-to-face communication and the creation of cooperative, communicative, integrated forms of working are examples of such arrangements. And so there is a chance to give the user flexibility, which enables him not only to develop his Operative Abilities, but also to apply his ability to cooperate and pursue his objectives. We should therefore develop systems which are flexible and open-ended regarding Human Factors. For the future development of information technology research in Organizational Ergonomics must be pursued vigorously in conjunction with appropriate experimental studies and pilot projects.