Abstract
This paper presents a low-cost collaborative multilingual digital content service for the provision of personalized tourist and cultural information. The system tailors the information and existing data on the attraction to heterogeneous groups of visitors-users. Moreover, by interactive and advanced browsing means, the system takes into account visitors and users sets of preferences in order to put forward tour plans as well as to provide an enhanced experience of the site. The scenario firstly adopted for development is that of a Tourist Information and Visitor Centre (TIVC). At the TIVC visitors are received by NOMENCLATOR designed to integrate all the existing data stored in public administrations as well as local private organizations. NOMENCLATOR, a knowledge support system, focuses on visitors' expectations and needs fulfilment. Finally, NOMENCLATOR is part of a local development project based on the comprehensive use of natural resources, cultural resources and information technologies.
This is a preview of subscription content, log in via an institution to check access.
Preview
Unable to display preview. Download preview PDF.
References
Adomavicius, G. & A. Tuzhilin (2004). Personalization Technologies: A Process-Oriented Perspective. Communications of the ACM, to appear.
Ardissono, L., Goy, A., Petrone, G., Signan, M. & P. Torasso (2003). INTRIGUE: personalized recommendation of tourist attractions for desktop and handset devices. Applied Artificial Intelligence, Special Issue on Artificial Intelligence for Cultural Heritage and Digital Libraries 17(8–9): 687–714Fink, J. & A. Kobsa (2002). User modelling for personalized city tours. Artificial Intelligence Review 18(1): 33–74.
Dyche, J. (2002). CRM Handbook. Addison-Wesley.
Emiliani, P.L., Pieper, M., and C. Stephanidis (2001). Anyone, Anywhere Access to Community-oriented Services. ERCIM News, 46.
Fesenmaier, D.R., Ricci, F., Schaumlechner, E., Wöber, K., and C. Zanellai (2003). DIETORECS: Travel Advisory for Multiple Decision Styles. Proceedings of Enter Conference 2003, Helsinki, Finland.
Gergic, J., Kleindienst, J., Despotopoulos, Y., Soldatos, J., Patikis, G., Anagnostou, A. and L. Polymenakos (2002). An approach to lightweight deployment of web services. Proceedings of 14th International Conference on Software Engineering and Knowledge Engineering, pp. 635–640, Ischia, Italy.
Hagen, P. (1999). Smart Personalization. Forrester Report.
Holfelder, W., and D. Hehmann (1994). A Networked Multimedia Retrieval Management System for Distributed Kiosk Applications. In Proceedings of the 1994 IEEE International Conference on Multimedia Computing and Systems, May 2004.
Höpken, W. (2004). Reference model of an electronic tourism market. IFITT RMSIG Report.
Missikoff, M., Werthner, H., Höpken, W., Dell'Erba, M., Fodor O., Formica A. and F. Taglino (2003). HARMONISE: Towards Interoperability in the Tourism Domain. In Springer Verlag (Eds), Proceedings of ENTER Conference 2003, Helsinki, Finland.
Malaka, R. & A. Zipf (2000). Deep Map-challenging IT research in the framework of a tourist information system. In D. R. Fesenmaier, S. Klein, D. Buhalis (Eds), Information and communication technologies in tourism, Proceedings of 7th. International Congress on Tourism and Communications, ENTER2000 (pp. 15–27), Barcelona, Spain.
Riecken, D. (2002). Personalized Views of Personalization. Communications of the ACM, 43(8).
Whalster W. (2003). SmartKom: Symmetric Multimodality in an Adaptive and Reusable Dialogue Shell. In R. Krahl, D. Günther (Eds), Proceedings of the Human Computer Interaction Status Conference 2003 (pp. 47–62), Berlin, Germany.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2005 Springer-Verlag Wien
About this paper
Cite this paper
Abad, M., Sorzabal, A.A., Linaza, M.T. (2005). NOMENCLATOR- Innovative Multilingual Environment for Collaborative Applications for Tourists and Cultural Organizations. In: Frew, A.J. (eds) Information and Communication Technologies in Tourism 2005. Springer, Vienna. https://doi.org/10.1007/3-211-27283-6_8
Download citation
DOI: https://doi.org/10.1007/3-211-27283-6_8
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-24148-6
Online ISBN: 978-3-211-27283-1