Abstract
The web plays a central role in such diverse application domains as business. As the use of web grows, organizations are increasingly choosing to use it to provide their services to their clients. Services are the systemization of the business processes in the organization. A bad definition and management of the services makes the systematization fail or not to have the expected success. The business process modeling is the first step in the systematization. Due to the great number of modeling tools in existence it is necessary to identify the information that they allow to specify. In this paper, a set of concepts is proposed to evaluate modeling tools for business process modeling using three levels of abstractions –organizational, conceptual and web. The evaluation compares the modeling capabilities supplied by the different techniques. This evaluation also allows determining what modeling tool is the most appropriate to model specific concepts of interest to a particular organization or problem.
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Nieto-Ariza, E.M., Rodríguez-Ortiz, G., Ortiz-Hernández, J. (2006). A Qualitative Evaluation Method for Business Process Tools. In: Münch, J., Vierimaa, M. (eds) Product-Focused Software Process Improvement. PROFES 2006. Lecture Notes in Computer Science, vol 4034. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11767718_7
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DOI: https://doi.org/10.1007/11767718_7
Publisher Name: Springer, Berlin, Heidelberg
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