Abstract
Business process management, and in particular workflow management, are a major area of ICT research. At present no coherent approach has been developed to address the problem of workflow visualisation to aid workers in the process of task prioritisation. In this paper we describe the development of a new, coherent approach to worklist visualisation, via analysis and development of a resource-centric view of the worklist information. We then derive appropriate visualisations for worklists and the relevant resources to aid worker in decision making. A worklist visualisation system has been implemented as an extension to an open-source workflow system, YAWL (Yet Another Workflow Language).
This is a preview of subscription content, log in via an institution.
Buying options
Tax calculation will be finalised at checkout
Purchases are for personal use only
Learn about institutional subscriptionsPreview
Unable to display preview. Download preview PDF.
References
Keller, P., Keller, M.: Visual Cues. IEEE Press, Piscataway (1993)
Tufte, E.: The Visual Display of Quantitative Information. Graphics Press, Cheshire (1983)
Andersson, T., Bider, I.: Introduction of bps systems into operational practice: Achievements and setbacks. In: Proc. of BPMDS, Riga, Latvia (June 2004)
van der Aalst, W.M.P., Aldred, L., Dumas, M., ter Hofstede, A.H.M.: Design and implementation of the YAWL system. In: Proc. of CAiSE, Riga, Latvia (2004)
Luttighuis, P., Lankhorst, M., van de Wetering, R., Bal, R., van den Berg, H.: Visualising business processes. Computer Languages, 39–59 (2001)
UNISYS: 3d visible enterprise (2004), http://www.3dvisibleenterprise.com/3dv/
Schonhage, B., van Ballegooij, A., Elliens, A.: 3d gadgets for business process visualization:a case study. In: Symposium on Virtual Reality Modeling Language, Monterey, California, pp. 131–138. ACM Press, New York (2000)
Systems, I.S.: Interactive software (2004), http://www.interactive-software.de/
Grohn, M., Jalkanen, J., Haho, P., Nieminen, M., Smeds, R.: Visualizing human communication in business process simulations. In: Visual Data Exploration and Analysis VI, San Jose. SPIE-Int, pp. 140–148 (1999)
Hsu, C., Yee, L.: Model-based visualization for enterprise information management. In: Proc. of 4th Annual Conf. on Artificial Intelligence, Simulation, and Planning in High Autonomy Systems, Tucson, Arizona, pp. 324–327 (1993)
Gershon, N., Eick, S.G.: Information visualization. Computer Graphics and Applications 17, 29–31 (1997)
Wright, W.: Business visualization adds value. Computer Graphics and Applications, 39 (1998)
Latva-Koivisto, A.: User interface design for business process modelling and visualisation. Technical report, Department of Computer Science, Helsinki University of Technology, Helsinki, Masters Thesis (2001)
Leroux, H., Exton, C.: Coope: a tool for representing concurrent object-oriented program execution through visualisation. In: Proc. of 9th Euromicro Workshop Parallel and Distributed Processing, pp. 71–76 (2001)
Jennings, N., Norman, T., Faratin, P.: Adept: An agent-based approach to business process management. ACM SIGMOD Record 27, 32–39 (1998)
Russell, N., van der Aalst, W.M.P., ter Hofstede, A.H.M., Edmond, D.: Workflow resource patterns: Identification, representation and tool support. In: Proc. of CAiSE, Porto, Portugal. Springer, Heidelberg (2005) (to appear)
van der Aalst, W.M.P., ter Hofstede, A.H.M.: YAWL: Yet another workflow language. Information Systems 30, 245–275 (2005)
Batik: Batik svg toolkit (2005), http://xml.apache.org/batik
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2005 Springer-Verlag Berlin Heidelberg
About this paper
Cite this paper
Brown, R., Paik, Hy. (2005). Resource-Centric Worklist Visualisation. In: Meersman, R., Tari, Z. (eds) On the Move to Meaningful Internet Systems 2005: CoopIS, DOA, and ODBASE. OTM 2005. Lecture Notes in Computer Science, vol 3760. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11575771_9
Download citation
DOI: https://doi.org/10.1007/11575771_9
Publisher Name: Springer, Berlin, Heidelberg
Print ISBN: 978-3-540-29736-9
Online ISBN: 978-3-540-32116-3
eBook Packages: Computer ScienceComputer Science (R0)