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International Conference on Collaboration and Technology

CRIWG 2005: Groupware: Design, Implementation, and Use pp 168–183Cite as

A Collaborative Framework for Unexpected Exception Handling

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Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3706))

Abstract

This paper proposes a collaborative framework handling unexpected exceptions in Workflow Management Systems (WfMS). Unexpected excep tions correspond to unpredicted situations for which the system can not suggest any solutions. We introduce the notion that exception recovery is a collabora tive problem solving activity that should be addressed through an intertwined play between several actors performing two types of tasks: (1) diagnosing situations; and (2) planning recovery actions. We propose a set of dimensions to classify the exceptional situations and their relations to recovery strategies. We also discuss the importance of monitoring recovery actions within the scope of diagnosis tasks. The proposed solution is implemented through a dedicated workflow.

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Author information

Authors and Affiliations

  1. LASIGE (Laboratory of Large Scale Information Systems), Portugal, Escola Superior de Ciências Empresariais, Instituto Politécnico de Setúbal, Campus do IPS – Estefanilha, 2914-503, Setúbal

    Hernâni Mourão

  2. LASIGE (Laboratory of Large Scale Information Systems), Portugal, Faculdade de Ciências, Universidade de Lisboa, Departamento de Informática, Campo Grande – Edifício C5, 1749-016, Lisboa

    Pedro Antunes

Authors
  1. Hernâni Mourão
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  2. Pedro Antunes
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Editor information

Editors and Affiliations

  1. Dept. of Mathematics, Brock University St. Catharines, L2S 3A1, ON, Canada

    Hugo Fukś

  2. Department for Mathematics and Computer Science, FernUniversität in Hagen, 58084, Hagen, Germany

    Stephan Lukosch

  3. Center of Informatics, Federal University of Pernambuco, PO Box 7851, Recife, PE, Brasil

    Ana Carolina Salgado

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© 2005 Springer-Verlag Berlin Heidelberg

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Mourão, H., Antunes, P. (2005). A Collaborative Framework for Unexpected Exception Handling. In: Fukś, H., Lukosch, S., Salgado, A.C. (eds) Groupware: Design, Implementation, and Use. CRIWG 2005. Lecture Notes in Computer Science, vol 3706. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11560296_13

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  • DOI: https://doi.org/10.1007/11560296_13

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-29110-7

  • Online ISBN: 978-3-540-32002-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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