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International Workshop on Intelligent Virtual Agents

IVA 2005: Intelligent Virtual Agents pp 442–453Cite as

Social Communicative Effects of a Virtual Program Guide

  • Conference paper

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3661))

Abstract

Embodied interface agents are considered to be a promising interface metaphor of the future since they are widely expected to facilitate HCI and trigger natural communication. Although first evaluations indicate that virtual characters have various strong effects, it is still unknown if and how embodied conversational agents affect the way in which users communicate with the technological system. An experimental study was conducted to analyze if users interact differently when confronted with different kinds of interfaces (GUI, speech output, embodied interface agent) of a TV-VCR-System. 65 participants were asked to solve different tasks choosing either natural speech or remote control as input devices. Results show that a system is significantly more often addressed by natural speech when an embodied interface agent is visible. Additional qualitative analyses of the semantic content of all 943 speech acts indicate that users seem to have a more human-like attitude and behavior towards the system when it is represented by an anthropomorphic agent.

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Author information

Authors and Affiliations

  1. Department of Psychology, University of Cologne, Bernhard-Feilchenfeld-Str. 11, 50969, Köln, Germany

    Nicole C. Krämer

Authors
  1. Nicole C. Krämer
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Editor information

Editors and Affiliations

  1. Department of Informatics, University of Piraeus, Piraeus, Greece

    Themis Panayiotopoulos

  2. Institute for Creative Technologies, University of Southern California, 13274 Fiji Way, 90292, Marina Del Rey, CA, USA

    Jonathan Gratch

  3. School of Mathematical and Computer Sciences, Heriot Watt University, EH14 4AS, Edinburgh, Scotland

    Ruth Aylett

  4. BT plc, Adastral Park, Ipswich, IP5 3RE, UK

    Daniel Ballin

  5. School of Computing Science, Culture Lab, Newcastle University, NE1 7RU, Newcastle upon Tyne, UK

    Patrick Olivier

  6. University of Applied Sciences Augsburg, Friedberger Str. 2a, 86161, Augsburg, Germany

    Thomas Rist

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© 2005 Springer-Verlag Berlin Heidelberg

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Krämer, N.C. (2005). Social Communicative Effects of a Virtual Program Guide. In: Panayiotopoulos, T., Gratch, J., Aylett, R., Ballin, D., Olivier, P., Rist, T. (eds) Intelligent Virtual Agents. IVA 2005. Lecture Notes in Computer Science(), vol 3661. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11550617_37

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  • DOI: https://doi.org/10.1007/11550617_37

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-28738-4

  • Online ISBN: 978-3-540-28739-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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