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Guided Interactive Information Access for E-Citizens

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Electronic Government (EGOV 2005)

Part of the book series: Lecture Notes in Computer Science ((LNISA,volume 3591))

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Abstract

Governments, especially local ones, are using the web to provide a number of services that are mainly informative and aim at improving the quality of life of citizens and at promoting the local community “abroad”. These services include among others, job placement services, tourist information (hotels, restaurants, etc.), yellow pages to promote local industries and activities, and are supplied in addition to institutional services such as law, regulations and opportunities information bases. We argue that traditional methods commonly used by administrations to implement these services do not really work, and propose a new access paradigm based on conceptual manipulation. This paradigm is applied to a job placement example.

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Author information

Authors and Affiliations

  1. Dipartimento di Informatica, Università di Torino, Corso Svizzera 185, 10149, Torino, Italy

    Giovanni Maria Sacco

Authors
  1. Giovanni Maria Sacco
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Editor information

Editors and Affiliations

  1. Institute for IS Research, University of Koblenz-Landau, Universitätsstr. 1, 56070, Koblenz, Germany

    Maria A. Wimmer

  2. Institute of Informatics in Business and Government, University of Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Roland Traunmüller

  3. ESI/Informatics, Örebro University, 701 82, Örebro, Sweden

    Åke Grönlund

  4. Centre for Applied ICT, Copenhagen Business School, 60 Howitzvej, DK– 2000, Frederiksberg

    Kim V. Andersen

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© 2005 Springer-Verlag Berlin Heidelberg

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Sacco, G.M. (2005). Guided Interactive Information Access for E-Citizens. In: Wimmer, M.A., Traunmüller, R., Grönlund, Å., Andersen, K.V. (eds) Electronic Government. EGOV 2005. Lecture Notes in Computer Science, vol 3591. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11545156_25

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  • DOI: https://doi.org/10.1007/11545156_25

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-28466-6

  • Online ISBN: 978-3-540-31737-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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