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Why Trust Is Hard – Challenges in e-Mediated Services

  • Conference paper
Trusting Agents for Trusting Electronic Societies (TRUST 2004, TRUST 2003)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 3577))

Abstract

Design and maintenance of trustworthy electronically mediated services is a major challenge in supporting trust of future information systems supporting e-commerce as well as safety critical systems in our society. We propose a framework supporting a principled life cycle of e-services. Our application domain is distributed health care systems. We also include comparisons with other relevant approaches from trust in e-commerce and trust in agents.

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Author information

Authors and Affiliations

  1. School of Engineering, Blekinge Institute of Technology, S-372 25, Ronneby, Sweden

    Christer Rindebäck & Rune Gustavsson

Authors
  1. Christer Rindebäck
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  2. Rune Gustavsson
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Editor information

Editors and Affiliations

  1. Institute of Cognitive Sciences and Technologies, Italian National Research Council, Via S. Martino della Battaglia 44, 00185, Rome, Italy

    Rino Falcone

  2. Electrical and Computer Engineering, The University of Texas at Austin, TX 78712, Austin, USA

    Suzanne Barber

  3. IIIA - Artificial Intelligence Research Institute, CSIC - Spanish National Research Council, Bellaterra, Catalonia, Spain

    Jordi Sabater-Mir

  4. Department of Computer Science, North Carolina State University, Raleigh, NC, USA

    Munindar P. Singh

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© 2005 Springer-Verlag Berlin Heidelberg

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Rindebäck, C., Gustavsson, R. (2005). Why Trust Is Hard – Challenges in e-Mediated Services. In: Falcone, R., Barber, S., Sabater-Mir, J., Singh, M.P. (eds) Trusting Agents for Trusting Electronic Societies. TRUST TRUST 2004 2003. Lecture Notes in Computer Science(), vol 3577. Springer, Berlin, Heidelberg. https://doi.org/10.1007/11532095_11

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  • DOI: https://doi.org/10.1007/11532095_11

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-28012-5

  • Online ISBN: 978-3-540-31859-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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