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Life-Event Approach: Comparison between Countries

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Electronic Government (EGOV 2003)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 2739))

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Abstract

Designing user-friendly public e-services is one of the prime concerns of most e-government initiatives and programmes. In this context a life-event based approach seems to be one of the most promising. There are several research projects and several live-event description and design methodologies under development, most of them still in an early stage. In the paper we are trying to focus and compare three selected methodological approaches to designing live-events. Main aim of our research was to compare the selected approaches and outline their main characteristics as well as differences between them.

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References

  1. eGOV – An Integrating Platform for Realising Online One-Stop Government (February 2003), http://www.egov-project.org/default.htm

  2. LEAP – Life Event Access Project (February 2003), http://www.leap.gov.uk

  3. LEAP – The LEAP Process Mapping Guide (released on January 2001), http://www.leap.gov.uk/xpedio/groups/public/documents/training/000063.pdf

  4. Tambouris, E., Spanos, E., Kavadias, G. (eds.): eGOV Services and Process Models Functional Specifications (January 2002), http://xml.coverpages.org/eGOV-D121.pdf

  5. Vintar, et al.: Development of the Intelligent Life-Event Portal, Year Report. School of Public Administration, Ljubljana (November 2002) (in Slovene)

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  6. Vintar, M., Leben, A.: The Concepts of an Active Life-event Public Portal. In: Traunmüller, R., Lenk, K. (eds.) EGOV 2002. LNCS, vol. 2456, pp. 383–390. Springer, Heidelberg (2002)

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Author information

Authors and Affiliations

  1. Faculty of Administration, University of Ljubljana, Gosarjeva 5, 1000, Ljubljana, Slovenia

    Anamarija Leben & Mirko Vintar

Authors
  1. Anamarija Leben
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  2. Mirko Vintar
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Editor information

Editors and Affiliations

  1. Institute of Informatics in Business and Government, University of Linz, Altenbergerstr. 69, 4040, Linz, Austria

    Roland Traunmüller

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© 2003 Springer-Verlag Berlin Heidelberg

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Leben, A., Vintar, M. (2003). Life-Event Approach: Comparison between Countries. In: Traunmüller, R. (eds) Electronic Government. EGOV 2003. Lecture Notes in Computer Science, vol 2739. Springer, Berlin, Heidelberg. https://doi.org/10.1007/10929179_78

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  • DOI: https://doi.org/10.1007/10929179_78

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-540-40845-1

  • Online ISBN: 978-3-540-45239-3

  • eBook Packages: Springer Book Archive

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