Electronic Government: Make or Buy?
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The information systems-related sourcing literature has recently largely emphasized a portfolio approach in which homegrown, hybrid, and outsourced systems are combined. In electronic government, similar approaches are found in practice. Since electronic government is predicted to have a major impact on government business processes, an increased understanding regarding the optimal sourcing mix of e-Gov systems is needed in order to direct the scarce resources into strategically relevant areas. In the absence of a developed sourcing theory, an exploratory approach has been employed for this research undertaking. Elements of a sourcing theory are proposed for testing.
KeywordsBusiness Process Information System Application Program Interface Transaction Cost Theory Portfolio Approach
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