Advertisement

Enhancing e-Governance through Scenario Approaches

  • Georg Aichholzer
Conference paper
  • 1k Downloads
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2739)

Abstract

The paper conceives e-governance as the overall design and implementation of e-government strategies, structures and processes. It argues for paying greater attention to the sustainability of e-government strategies and examines the use of scenario methods for integrating a future-oriented perspective. Two major applications of scenario approaches in the field of e-government are analysed: a scenario project at regional level in the United Kingdom, and the pan-European project PRISMA, a research cooperation within the IST programme. With a focus on the latter, the contribution outlines scenario processes as well as outcomes and derives implications for strategy design. The scenarios suggest certain caveats for future-oriented design which can enhance e-governance. A number of design components which are robust across different scenarios are pointed out, e.g. target group and needs orientation, privacy enhancing measures, access to government-held information, one-stop service centred back-office reorganisation.

Keywords

Austrian Academy Multiple Access Channel Scenario Project Scenario Approach Scenario Building 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

References

  1. 1.
    Gisler, M.: Einführung in die Begriffswelt des eGovernment. In: Gisler, M., Spahni, D. (eds.) eGovernment. Eine Standortbestimmung, pp. 14–18. Verlag Paul Haupt, Bern Stuttgart Vienna (2001)Google Scholar
  2. 2.
    Perri 6: E-governance. Do Digital Aids Make a Difference in Policy Making? In: Prins, J.E.J. (ed.) Designing E-Government. On the Crossroads of Technological Innovation and Institutional Change, pp. 7–27. Kluwer Law International, The Hague London Boston (2001)Google Scholar
  3. 3.
    Newman, J.: Modernising Governance. New Labour, Policy and Society. Sage, London (2001)Google Scholar
  4. 4.
    van der Heijden, K., Bradfield, R., Burt, G., Cairns, G., Wright, G.: The Sixth Sense. In: Accelerating Organizational Learning with Scenarios. John Wiley & Sons, Chichester (2002)Google Scholar
  5. 5.
    van Notten, P.W.F., Rotmans, J., van Asselt, M.B.A., Rothman, D.S.: An updated scenario typology. Futures 35, 423–443 (2003)CrossRefGoogle Scholar
  6. 6.
    The Economist: The health service’s IT problem, pp. 37–38, October 19 (2002)Google Scholar
  7. 7.
    Tempest, M.: Official websites leave public cold. The Guardian, Monday, December 30 (2002)Google Scholar
  8. 8.
    Aichholzer, G., Winkler, R.: PRISMA project partners: Report on pan-European scenariobuilding. Deliverable D4.1. Institute of Technology Assessment, Austrian Academy of Sciences, Vienna (February 2002), http://www.prisma-eu.net/deliverables/D4-1.PDF
  9. 9.
    PRISMA project partners: Pan-European best practice models. Deliverable D5.1. Institute of Technology Assessment, Austrian Academy of Sciences, Vienna (September 2002)Google Scholar

Copyright information

© Springer-Verlag Berlin Heidelberg 2003

Authors and Affiliations

  • Georg Aichholzer
    • 1
  1. 1.Institute of Technology Assessment (ITA)Austrian Academy of SciencesViennaAustria

Personalised recommendations