e-Government at a Decisive Moment: Sketching a Roadmap to Excellence

  • Roland Traunmüller
  • Maria A. Wimmer
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 2739)


e-Government has become both: a vision and the world we live in. With information as the lifeblood of modern society, the enabling potential of information technology is recognised sufficiently in its full extent. So e-Government has become a guiding vision that provides a comprehensive view of citizen demands and their fulfilment in administrative processes. Moreover, Government has turned into e-Government: thus all – agencies, citizen and enterprises – draw heavily on increased use of information, on more sophisticated service provision, on a creative and thorough redesign of existing administrative processes, and on innovative forms in assisting governance.


Business Process Domain Ontology Governmental Activity Administrative Process Administrative Work 
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Copyright information

© Springer-Verlag Berlin Heidelberg 2003

Authors and Affiliations

  • Roland Traunmüller
    • 1
  • Maria A. Wimmer
    • 1
  1. 1.University of LinzLinzAustria

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