4.4 Conclusions and Future Work
For inclusive design to be put into practice successfully we must equip designers, retailers and manufacturers to overcome the barriers to inclusive design and we need to enable and support those aspects that encourage and drive companies to take it up. However, not all companies face the same barriers and drivers. Depending on their current situation with respect to inclusive design, there are different drivers that need to be emphasised and different barriers to be overcome. In practice, this means that different support and training materials and tools need to be developed depending on the companies’ current position.
This paper has presented some initial results, starting to identify how companies differ and what their differing needs are but work is needed to explore these differences in more detail. We plan to continue the survey described in this paper, to obtain a larger sample, producing more significant results. In particular, we plan to examine whether companies fitting different patterns as to their current situation have different responses to inclusive design.
We are also continuing work on developing methods to overcome the barriers and aid the drivers identified through the survey. The survey was initially part of a project sponsored by the DTI, which produced a high impact training package to introduce executives to inclusive design. This work is being followed up by the Centre for Inclusive Technology and Design (CITD), in particular by developing a three-day training workshop, equipping designers to put inclusive design into practice.
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4.6 References
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Goodman, J., Dong, H., Langdon, P.M., Clarkson, P.J. (2006). Factors Involved in Industry’s Response to Inclusive Design. In: Clarkson, J., Langdon, P., Robinson, P. (eds) Designing Accessible Technology. Springer, London. https://doi.org/10.1007/1-84628-365-5_4
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