Abstract
Over the last few years, our organization has entered into partnerships with companies in China and Poland. They want insight into our sales and we want the same into the status of our orders with them. That results in functional demands on the information function, which may only be filled in step by step. In a chain, companies that cooperate for a number of years should really exchange data openly and transparently. With our information function and its IT support that is not always as easy as all that.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
4. The demand-side: functional management (BiSL)
Fichman, R.G. and S.A. Moses, An incremental process for software implementation. Sloan Management Review, volume 40, number 2, 1999.
Weil, P. and Ross, J., A matrixed approach to designing IT governance. Sloan Management Review, Winter 2005.
Bal, C.M.R. and M. Boreel, IP Vint: Wie niet snel is, moet slim zijn, productiviteit van automatisering nader beschouwd. IP, Diemen, 1995 (CMM-model).
Delen, G.P.A.J. and M. Looijen, Beheer van informatievoorziening, Cap Gemini publishing, Rijswijk, 1992.
Deurlo, K., F. van Outvorst and R. van der Pols, Een nieuw functioneel beheer model. IT beheer jaarboek. ten Hagen & Stam, Den Haag, 2002.
Donatz, B. and F. van Outvorst, Functioneel beheer bij pakketten. IT beheer jaarboek. ten Hagen & Stam, Den Haag, 2003.
PinkRoccade, Checklist functioneel beheer. Bilthoven, 2004.
van der Pols, R., Een nieuwe rol voor het informatiemanagement. IT beheer jaarboek. ten Hagen & Stam, Den Haag, 2003.
van der Pols, R., Functioneel en applicatiebeheer, presentatie EMIM politie. Universiteit van Amsterdam, Warnsveld, 1/3/2004.
van der Pols, R., BiSL, een framework voor Functioneel Beheer en Informatiemanagement, Van Haren Publishing, Zaltbommel, 2005.
van Dolder, C., Perspectief: functioneel beheer. IT beheer 2, February/March 2004.
Rights and permissions
Copyright information
© 2005 Springer
About this chapter
Cite this chapter
(2005). The demand-side: functional management (using the method BiSL). In: Manage IT!. Springer, Dordrecht. https://doi.org/10.1007/1-4020-3710-4_4
Download citation
DOI: https://doi.org/10.1007/1-4020-3710-4_4
Publisher Name: Springer, Dordrecht
Print ISBN: 978-1-4020-3639-2
Online ISBN: 978-1-4020-3710-8
eBook Packages: Computer ScienceComputer Science (R0)