Abstract
To survive, firms must acquire innovation-relevant knowledge from their environment. In spite of the importance of knowledge acquisition to the firm, the organization design field is without either an elaboration of the multiple processes through which firms acquire such knowledge or a field-research grounded set of design guidelines concerning organizational practices likely to result in timely and reliable knowledge acquisition. This chapter describes in detail six processes firms commonly use to acquire technical knowledge and, drawing on literatures in technology management, knowledge management, and human resources management, it further describes field-research based practices that enable firms to make these processes effective. The chapter content contributes to the literatures on organization design, organizational learning, and absorptive capacity.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Aldrich, H., and Herker, D., 1977, Boundary spanning roles and organization structure, Academy of Management Review, 2: 217–230.
Allen, T.J., and Cohen, S., 1969, Information flows in R, and D labs, Administrative Science Quarterly, 14: 12–19.
Arthur, J.B., 1992, Effects of human resource systems on manufacturing performance and turnover, Academy of Management Journal, 37: 670–687.
Ashkenas, R., Ulrich, D., Jick, T., and Kerr, S., 1995, The boundaryless organization: Breaking the chains of organizational structure, Jossey-Bass Publishers, San Francisco.
Barber, A.E., 1998, Recruiting employees: Individual and organizational perspectives, Sage Publications, Thousand Oaks.
Barber, A.E., and Bretz, R.D. Jr., 2000, Compensation, Attraction, and Retention, in: Compensation in Organizations: Current Research and Practic, S.L. Rynes, and B. Gerhart,: 32–60.
Barney, J.B., 1991, Firm resources and sustained competitive advantage. Journal of Management, 17: 99–120.
Baron, J.N., and Kreps, D.M., 1999, Strategic human resources: Frameworks for general managers, John Wiley and Sons, New York.
Bierly, P.E., and Daly, P., 2002, Aligning human resource management practices and knowledge strategies, in: The strategic management of intellectual capital and organizational knowledge, C. W. Choo, and N. Bontis, pp. 277–295.
Bolino, M.C., Turnley, W.H., and Bloodgood, J.M., 2002, Citizenship behavior and the creation of social capital in organizations, Academy of Management Review, 27(4): 505–522.
Brown, W.B., and Schwab, R.C., 1984, Boundary-spanning activities in electronics firms, IEEE Transactions on Engineering Management, 31(3): 105–111.
Cohen, W.M., and Levinthal, D.A., 1990, Absorptive capacity: A new perspective on learning and innovation, Administrative Science Quarterly, 35(1): 128–152.
Davis-Blake, A., Broschak, J.P., and George, E., 2003, Happy together? How using nonstandard workers affects exit, voice, and loyalty among standard employees, Academy of Management Journal, 46(4): 475–485.
Dawes, P.L., 2003, A model of the effects of technical consultants on organizational learning in high-technology purchase situations, Journal of High Technology Management Research, 14(1): 1–20.
Dollinger, M.J., 1984, Environmental boundary spanning and information processing effects on organizational performance, Academy of Management Journal, 27(2): 351–368.
Donaldson, L., 2001, The contingency theory of organizations, Sage Publications, Thousand Oaks.
Drucker, P.F., 1995, Managing in a time of great change, Penguin, New York.
Dukerich, J.M., Golden, B.R., and Shortell, S.M., 2002, Beauty is in the eye of the beholder: The impact of organizational identification, identity, and image on the cooperative behaviors of physicians, Administrative Science Quarterly, 47(3): 507–533.
Faraj, S., and Sproull, L., 2000, Coordinating expertise in software development teams, Management Science, 46(12): 1554–1568.
Friedman, V.J., 2001, The individual as agent of organizational learning, in: Handbook of Organizational Learning, M. Dierkes, A.B. Antal, J. Child, and I. Nonake, pp. 399–414.
Gassman, O., and Gaso, B., 2004, Insourcing creativity with listening posts in decentralized firms, Creativity and Innovation Management, 13(1): 3–14.
Grant, R.M., 1996, Prospering in dynamically-competitive environments: Organizational capability as knowledge integration, Organization Science, 7(4): 375–387.
Huber, G.P., 1991, Organizational learning: The contributing processes and the literatures, Organization Science, 2(1): 88–115.
Huber, G.P., 2004, The necessary nature of future firms: Attribute of survivors in a changing world, Sage Publications, Thousand Oaks.
Huselid, M.A., 1995, The impact of human resource management practices on turnover, productivity, and corporate financial performance, Academy of Management Journal, 38: 635–672.
Khanna, T., Gulati, R., and Nohria, N., 1998, The dynamics of learning alliances: Competition, cooperation, and relative scope, Strategic Management Journal, 19(3): 193–210.
Lam, A., 1997, Embedded firms, embedded knowledge: Problems of collaboration and knowledge transfer in global cooperative ventures, Organization Studies, 18(6): 973–996.
Lambert, S.J., 2000, Added benefits: The link between work-life benefits and organizational citizenship behavior, Academy of Management Journal, 43(5): 801–815.
Lane, P.J., and Lubatkin, M., 1998, Relative absorptive capacity and interorganizational learning, Strategic Management Journal, 19(19): 461–477.
Lane, P.J., Salk, J.E., and Lyles, M.A., 2001, Absorptive capacity, learning, and performance in internationl joint ventures, Strategic Management Journal, 22(12): 1139–1161.
Lee, T.W., Mitchell, T.R., Sablynski, C.J., Burton, J.P., and Holtom, B.C., 2004, The effects of job embeddedness on organizational citizenship, job performance, volitional absences, and voluntary turnover, Academy of Management Journal, 47(5): 711–722.
Levitt, B., and March, J.G., 1988, Organizational learning, Annual Review of Sociology, 14: 319–340.
Lewis, K., 2004, Knowledge and performance in knowledge-worker teams: A longitudinal study of transactive memory system, Management Science, 50(11): 1519–1533.
Madsen, T.L., Mosakowski, E., and Zaheer, S., 2003, Knowledge retention and personnel mobility: The nondisruptive effects of inflows of experience, Organization Science, 14(2): 173–191.
March, J.G., 1991, Exploration and exploitation in organizational learning, Organization Science, 2(1): 71–87.
Miller, J.G., 1972, Living systems: The organization, Behavioral Science, 17(1): 1–182.
Mowery, D.C., Oxley, J.E., and Silverman, B.S., 1996, Strategic alliances and interfirm knowledge transfer, Strategic Management Journal, 17 (Winter Special Issue): 77–91.
O’Reilly, C.A., and Chatman, J.A., 1996, Culture as social control: Corporations, cults and commitment, in: Research in organizational behavior, B.M. Staw, and L.L. Cummings, JAI Press, Inc., 18: 157–200.
Oliver, C., 1993, Organizational boundaries: Definitions, functions, and properties. RCSA/CJAS, 10(1): 1–17.
Peteraf, M.A., 1993, The cornerstones of competitive advantage: A resource-based view, Strategic Management Journal, 14(3): 179–191.
Pfeffer, J., 1995, Competitve advantage through people, Harvard Business School Press, Boston.
Pfeffer, J., 1998, The human equation, Harvard Business School Press, Boston.
Pulaskos, E.D., Dorsey, D.W., and Borman, W.C., 2003, Hiring for knowledge-based competition, in: Managing knowedge for sustained competitive advantage, S.E. Jackson, M.A. Hitt, and A.S. DeNisi, New York, pp. 155–177.
Quinn, J B, 1992, Intelligent Enterprise, The Free Press, New York.
Quinn, J.B., Anderson, P., and Finkelstein, S., 1996, Leveraging intellect. Academy of Management Executive, 10(3): 7–27.
Ranft, A.L., and Lord, M.D., 2001, Acquiring new technologies and capabilities: A grounded model of acquisition implementation. Organization Science, 13(4): 420–441.
Rappleye, W.C., 2000, Knowledge management: A force whose time has come, Across the Board: The Conference Board Magazine, 37(1): 59–66.
Sarvary, M., 1999, Knowledge management and competition in the consulting industry, California Management Review, 41(2): 95–107.
Schein, E.H., 1992, Organizational culture and leadership, Jossey-Bass inc., San Francisco.
Scott, W.R. 2003. Organizations: Rational, natural, and open systems, 4th ed., Prentice-Hall, Englewood Cliffs.
Simonin, B.L., 1999, Ambiguity and the process of knowledge transfer in strategic alliances, Strategic Management Journal, 20(7): 595–623.
Song, J., Almeida, P., and Wu, G., 2003, Learning-by-hiring: When is mobility more likely to facilitate interfirm knowledge transfer?, Management Science, 49(4): 351–365.
Standing, C., and Benson, S., 2000, Knowledge management in a competitive environment, Department of Computer and Systems Science, University of Stockholm and Royal Institute of Technology.
Starbuck, W.H., 1992, Learning by knowledge-intensive firms, Journal of Management Studies, 29(6): 663–690.
Szulanski, G., 1996, Exploring internal stickiness: Impediments to the transfer of best practices within the firm, Strategic Management Journal, 17 (Winter): 27–44.
Tushman, M.L., and Scanlan, T.J., 1981, Boundary spanning individuals: Their role in information transfer and their antecedents, Academy of Management Journal, 24(2): 289–305.
Tzabbar, D., Silverman, B., and Aharonson, B., 2005, Learning by hiring or hiring to avoid learning: Organizational exploration via individual’s exploitation, Working paper.
von Hippel, E., 1994, “Sticky information” and the locus of problem solving: Implications for innovation, Management Science, 40(4): 429–439.
Williamson, O.E., 1975, Markets and hierarchies: Analysis and antitrust implications, Free Press, New York.
Williamson, O.E., 1996, Economics and organization: A primer, California Management Review, 38(2): 131–146.
Zahra, S. A., and George, G., 2002, Absorptive capacity: A review, reconceptualization, and extension, Academy of Management Review, 27(2): 185–203.
Zollo, M., and Singh, H., 2004, Deliberate learning in corporate acquisitions: post-acquisition strategies and integration capability in U.S. bank mergers, Strategic Management Journal, 25(13): 1233–1256.
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2006 Springer Science+Business Media, LLC
About this chapter
Cite this chapter
Huber, G.P. (2006). Designing Firms for Knowledge Acquisition and Absorptive Capacity. In: Burton, R.M., Håkonsson, D.D., Eriksen, B., Snow, C.C. (eds) Organization Design. Information and Organization Design Series, vol 6. Springer, Boston, MA . https://doi.org/10.1007/0-387-34173-0_12
Download citation
DOI: https://doi.org/10.1007/0-387-34173-0_12
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-34172-9
Online ISBN: 978-0-387-34173-6
eBook Packages: Business and EconomicsBusiness and Management (R0)