Hidden Markov Model for Customers Classification

Part of the International Series in Operations Research & Management Science book series (ISOR, volume 83)

4.6 Summary

In this chapter, we propose a simple HMM with estimation methods. The framework of the HMM is simple and the model parameters can be estimated efficiently. Application to customers classification with practical data taken from a computer service company is presented and analyzed. Further disussions on new HMMs and applications will be given in Chapter 8.


Hide Markov Model Observable State Hide State Markov Chain Model Transition Probability Matrix 
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Copyright information

© Springer Science+Business Media, Inc. 2006

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