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Sands, D.Z. (2005). Electronic Patient-Centered Communication: E-Mail and Other E-Ways to Communicate Clinically. In: Lewis, D., Eysenbach, G., Kukafka, R., Stavri, P.Z., Jimison, H.B. (eds) Consumer Health Informatics. Health Informatics. Springer, New York, NY. https://doi.org/10.1007/0-387-27652-1_9
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