Abstract
This study reports on a cross-industry analysis of the current drivers for agility and agility gaps, which companies are facing in four industry sectors in the Netherlands. A framework was constructed to measure the gaps between the current level of business agility and the required level of business agility. The questionnaire and in-depth interviews reveal that today’s businesses lack the agility required to quickly respond to largely unanticipated changes. The paper presents rankings of generic and sector-specific agility gaps. These show that although some generic drivers exist, key drivers are very different across industry sectors.
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van Oosterhout, M., Waarts, E., van Hillegersberg, J. (2005). Assessing Business Agility: A Multi-Industry Study in The Netherlands. In: Baskerville, R.L., Mathiassen, L., Pries-Heje, J., DeGross, J.I. (eds) Business Agility and Information Technology Diffusion. TDIT 2005. IFIP International Federation for Information Processing, vol 180. Springer, Boston, MA. https://doi.org/10.1007/0-387-25590-7_18
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DOI: https://doi.org/10.1007/0-387-25590-7_18
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