Abstract
In this paper some of the results of a study that evaluated system usage of the computerised information system implemented by the Ministry of Education (MoE) in Botswana are presented. The system was implemented to manage the teaching human resource. Evaluation of the use of this new system was based on the users’ perception of their ability to use the ITEM system directly, or indirectly, and a detailed analysis of factors that influence system usage. The magnitude of external training, perceived quality of information provided, and computer experience of the MoE staff explained considerable amounts of variance in direct use of the system implemented by the MoE in Botswana. Whereas the amount of external training, and perceived quality of information provided and output options explained considerable amounts of variance in indirect use of the system implemented by the MoE in Botswana.
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© 2005 International Federation for Information Processing
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Kereteletse, O.C., Selwood, I. (2005). ITEM System Usage in the Ministry of Education in Botswana. In: Tatnall, A., Osorio, J., Visscher, A. (eds) Information Technology and Educational Management in the Knowledge Society. ITEM 2004. IFIP International Federation for Information Processing, vol 170. Springer, Boston, MA. https://doi.org/10.1007/0-387-24045-4_9
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DOI: https://doi.org/10.1007/0-387-24045-4_9
Publisher Name: Springer, Boston, MA
Print ISBN: 978-0-387-24044-2
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