The Effects of IT-Based Training on Employees Uptake of New Technologies in the Work-Place

  • Lena Mae Wilkinson
  • Margaret Cox
Conference paper
Part of the IFIP International Federation for Information Processing book series (IFIPAICT, volume 167)


This paper reports on Phase 1 of a project that investigates the personal and institutional factors influencing the effectiveness of information technology based training on the uptake and integration of IT in the work-place. The results show that personal factors such as attitudes towards IT and confidence in using it affect the trainees’ abilities and willingness to use it in the work place. Institutional factors, such as the organization and delivery method of the training, the understanding of the trainee’s needs and the design of the training programmes have been shown to limit the effectiveness of the training. The personal factors in the model are based on the Theory of Planned Behaviour, and the institutional factors have been identified from previous empirical evidence. Both have been adjusted to accommodate the results of Phase 1.

Key words

IT-based training training models needs assessment research evaluation 


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Copyright information

© IFIP International Federation for Information Processing 2005

Authors and Affiliations

  • Lena Mae Wilkinson
    • 1
  • Margaret Cox
    • 1
  1. 1.Kings CollegeLondonUK

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