Abstract
The primary purpose of supply chain management applications is helping an organization respond to events in a synchronized and timely fashion. During the 1990s most research and development work focused on improving the level of centralized (and at times optimal) control. This was and is a huge task and some remarkable successes have been achieved. As with any science, the accomplishment of one goal not only brings a sense of pride, but a huge dose of reality in what is left to achieve. In supply chain management (SCM), achieving reasonable levels of strong central control has dramatically increased organizational performance, but clearly identified gaps in timely synchronized response that can only currently be handled with ad hoc manual intervention that operates without global awareness. Achieving the next leap in SCM support requires harnessing collaborative tools. This chapter explores these issues through a study of recent SCM efforts in support of IBM's Technology Group.
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Fordyce, K., Sullivan, G.(. (2005). PROFIT: Decision Technology for Supply Chain Management at IBM Microelectronics Division. In: Geunes, J., Akçali, E., Pardalos, P.M., Romeijn, H.E., Shen, ZJ.M. (eds) Applications of Supply Chain Management and E-Commerce Research. Applied Optimization, vol 92. Springer, Boston, MA. https://doi.org/10.1007/0-387-23392-X_14
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DOI: https://doi.org/10.1007/0-387-23392-X_14
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