Assessing the Value of Information Systems

Overview

How does one go about managing an information system development project, and how can the value of such a project be assessed? This chapter provides some answers to this dual question. Effective information system project management begins with an assessment, and sometimes a reengineering, of the business process or processes that a new system will support. Effective project management also requires use of a comprehensive public health informatics model that recognizes an emphasis on business processes rather than on programs and employs both horizontal and vertical integration. Only after the process analysis and possible reengineering does a project manager choose a strategy for the project implementation.