Linking Identification and Intervention

Chapter Summary

This chapter addressed the next step in the provision of services after identification of a client’s resources, concerns, and priorities. This step is usually called intervention. In human services, intervention at the individual or family (micro) level involves the development of a service plan. The chapter discussed the process of plan development and provided examples of action statements for clients in a variety of situations. Service plans may include activities of two types—those that help the client gain access to resources that already exist and those that create new resources. The creation of resources can involve advocacy on behalf of the client. Examples of advocacy activities, such as assistance with letter writing and talking to authority figures, were provided.