Leveraging Artificial Intelligence for Effective Recruitment and Selection Processes

  • Srirang K. Jha
  • Shweta Jha
  • Manoj Kumar Gupta
Part of the Lecture Notes in Electrical Engineering book series (LNEE, volume 637)


In recent years, artificial intelligence (AI) has revolutionized all the management functions across the globe. AI has touched all aspects of management through automation and robotization by substituting human beings at the workplaces with greater efficiency and lower costs. Most of the repetitive and standardized jobs and some of the highly specialized jobs are now being performed by machines powered by AI. Recruitment and selection function, which is quite critical for the success of organizations, has also been significantly disrupted by AI. Now, a good number of small, medium, and large companies are using AI for staffing. Some of the finest AI-driven tools for managing the entire hiring process are available and being adopted rapidly. This research paper is a humble attempt at examining how AI-powered hiring is changing the traditional recruitment and selection processes. Besides, concerns of various stakeholders have also been discussed in the paper.


Artificial intelligence Recruitment process Selection process Strategic staffing Workforce diversity Psychometric testing Natural language processing 


  1. 1.
    Bellman, R.: An Introduction to Artificial Intelligence: Can Computers Think?. Thomson Course Technology, San Francisco (1978)Google Scholar
  2. 2.
    Kaplan, A., Haenlein, M.: Siri, siri in my hand: who’s the fairest in the land? On the interpretation, illustrations and implications of artificial intelligence. Bus. Horiz. 62(1), 15–25 (2019)CrossRefGoogle Scholar
  3. 3.
    Rocabert, F.I.: Artificial neural network system applied to human resource management.
  4. 4.
    Jabota, M., Gutierriz, I., Fernandes, P.O., Teixeira, J.P., Moscon, D.: Artificial Intelligence in the recruitment and selection: innovation and impacts for the human resource management. Economic and Social Development: Book of Proceedings, 96–104 (2019)Google Scholar
  5. 5.
    BasuMallick, C.: 3 B2C Companies using AI to transform their candidate sourcing strategies.
  6. 6.
    Reynolds, D.H., Weiner, J.A.: Online Recruiting and Selection: Innovations in Talent Acquisition. Wiley, Hoboken (2009)CrossRefGoogle Scholar
  7. 7.
    Kulkarni, S.B., Che, X.: Intelligent software tools for recruiting. J. Int. Technol. Inf. Manag. 28(2), 1–16 (2019)Google Scholar
  8. 8.
    Riley, T.: Get Ready, This Year Your Next Job Interview May Be With an AI Robot.
  9. 9.
    Buranyi, C.: Dehumanizing, impenetrable, frustrating: the grim reality of job hunting in the age of AI.
  10. 10.
    Plastino, E., Purdy, M.: Game changing value from artificial intelligence: eight strategies. Strat. Lead.Ship 46(1), 16–22 (2018)CrossRefGoogle Scholar
  11. 11.
  12. 12.
    Akerkar, R.: Introduction to artificial intelligence. Artificial Intelligence for Business. SpringerBriefs in Business, pp. 1–18. Springer, Cham (2019)CrossRefGoogle Scholar
  13. 13.
    Rodney, H., Valaskova, K., Durana, P.: The artificial intelligence recruitment process: how technological advancements have reshaped job application and selection practices. Psychol. Issues 7, 42–47 (2019)Google Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2020

Authors and Affiliations

  • Srirang K. Jha
    • 1
  • Shweta Jha
    • 1
  • Manoj Kumar Gupta
    • 2
  1. 1.Apeejay School of ManagementNew DelhiIndia
  2. 2.University School of Information Communication and TechnologyGuru Gobind Singh Indraprastha UniversityNew DelhiIndia

Personalised recommendations