Yi X v. Industrial and Commercial Bank of China Limited Panjin Branch (Dispute over Bank Card)—Banks Should Exercise Their Duty of Utmost Care and Risk Warning When Receiving Deposits from Depositors
Banks have strict security obligation for depositors’ deposits. When conducting business, depositors shall exercise reasonable and diligent care corresponding to their expected income business. However, as professional institutions conducting financial business, banks are in an obviously dominant and advantageous position when conducting savings and other business for natural persons, who on the other hand are in a relatively controlled and disadvantageous position. Bank staff, therefore, should strictly abide by the workflow and business operation norms, strengthen internal management, and exercise their duty of utmost care and risk warning when conducting business for customers.