• Sanjay DhirEmail author
  • Sushil
Part of the Flexible Systems Management book series (FLEXSYS)


DHL started its Indian operation in 1979. It had its services covering all the domains like ground express service, airfreight, and shipping facilities. Since the beginning, DHL has high-end technology-enabled logistic solutions and this has always given it an edge over its competitors.

Supplementary material


  1. Current presentation. (n.d.). Retrieved 15 Feb 2018, from
  2. DHL | Global | English. (n.d.). Retrieved 19 Feb 2018, from Ramani KV and McKinney R (2002) DHL goes ‘open’. Retrieved 19 Feb 2018, from
  3. DHL to invest $16.3 million and introduce drones in India. (n.d.). Retrieved 19 Feb 2018, from (n.d.). Retrieved 16 Feb 2018, from
  4. Integrated solutions | DHL supply chain (n.d.). Retrieved 16 Feb 2018, from
  5. Is DHL’s parcelcopter the future of logistics? (n.d.). Retrieved 15 Mar 2018, from

Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Department of Management StudiesIndian Institute of Technology DelhiNew DelhiIndia

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