Advertisement

Exploring Need in Narratives: Human–Computer Interaction in the Design of a Home Automation System for the Elderly People

  • Himanshu Panday
  • Vaishnavi Deepak Bhope
  • Bishakh Bhattacharya
Conference paper
Part of the Smart Innovation, Systems and Technologies book series (SIST, volume 135)

Abstract

The research paper aims to examine possibilities of establishing a framework for generating insights pertaining to requirements from narratives of users, contradictory to the prevalent establishment of initiating from a need statement. The study shapes open-ended discussions of phenomenological probes as a research tool to structure a negotiated understanding of requisites. The elderly and their participatory engagement with the surroundings were established as a research space for the study, and their narratives were sequentially converted into partially analyzed data, initial and focused codes to comprehend understandings in emerging themes. The concluded themes and their categories illustrated a need of exploration in interaction platforms available to elderly. Emerged themes also facilitated in understanding the shortcomings of contemporary techniques of human–computer interaction. Design of a home automation system is proposed as an example to implement the suggested framework in the context of human-centered design. Validation of the framework for a wider spectrum of design transactions is a subject of future study.

Keywords

Design research Human-centered design Phenomenology 

References

  1. 1.
    Schön, D.: A: The reflective practitioner. Pediatrics 116, 1546–1552 (1983)Google Scholar
  2. 2.
    Simon, H.A.: The Sciences of the Artificial (1969)Google Scholar
  3. 3.
    Beyer, H., Holtzblatt, K.: Contextual design: defining customer-centered systems. Morgan Kaufmann Publishers (1997)Google Scholar
  4. 4.
    Dekker, S.W.A., Nyce, J.M.: Contextual Inquiry in HCI : Lessons from Aeronautics Contextual Inquiry in HCI. pp. 161–166 (2002)Google Scholar
  5. 5.
    Grudin, J., Grinter, R.E.: Ethnography and design. Comput. Support. Coop. Work (CSCW) 3, 55–59 (1994)CrossRefGoogle Scholar
  6. 6.
    Dave, R., Mark, R.: Ethnography, The Encyclopedia of Human-Computer Interaction, 2nd Ed. Interaction Design FoundationGoogle Scholar
  7. 7.
    Creswell, J.W.: Qualitative inquiry and research design: Choosing among five traditions (1998)Google Scholar
  8. 8.
    Eatough, V., Smith, J.A.: The SAGE Handbook of Qualitative Research in Psychology. SAGE, 2017 (2017)Google Scholar
  9. 9.
    Hummels, C.M., Lévy, P.: Matter of Transformation Designing an Alternative Tomorrow Inspired by Phenomenology. Interactions, pp. 42–49 (2013)CrossRefGoogle Scholar
  10. 10.
    Stienstra, J.: Embodying phenomenology in interaction design research. Interactions 22, 20–21 (2015)CrossRefGoogle Scholar
  11. 11.
    Wendt, T.: Design for Dasein: Understanding the Design of Experiences (2014)Google Scholar
  12. 12.
    Ellingson, L.L.: “Then you know how I feel”: empathy, identification, and reflexivity in fieldwork. Qual. Inq. 4, 492 (1998)CrossRefGoogle Scholar
  13. 13.
    Braun, V., Clarke, V.: Using thematic analysis in psychology. Qual. Res. Psychol. 3, 77–101 (2006)CrossRefGoogle Scholar
  14. 14.
    Panday, H., Bishakh, B.: Fusion of TRIZ and Axiomatic Design Principles: An Investigation in scalability of System Design Processes to Contemporary Design Frameworks (2016)Google Scholar
  15. 15.
    Panday, H., Bhattacharya, B.: Comparative Definitions of Design Theories and Methodologies. Mar 2017 (2017)Google Scholar
  16. 16.
    Sizmann, A.: Weighted Decision Matrix : Design wiki. pp. 1–3 (2010)Google Scholar
  17. 17.
    Thorpe, J.R., Rønn-Andersen, K.V.H., Bień, P., Özkil, A.G., Forchhammer, B.H., Maier, A.M.: Pervasive assistive technology for people with dementia: a UCD case. Healthc Technol Lett. 3, 297–302 (2016)CrossRefGoogle Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  • Himanshu Panday
    • 1
  • Vaishnavi Deepak Bhope
    • 2
  • Bishakh Bhattacharya
    • 1
  1. 1.Design ProgrammeIndian Institute of Technology KanpurKanpurIndia
  2. 2.Department of Electrical EngineeringIndian Institute of Technology KanpurKanpurIndia

Personalised recommendations