Case Study Results Analysis and Discussion
The selection criteria for the case study respondents as mentioned is a selection of local contractors that are among the top construction quality performers in Singapore. Mr. A and Mr. B are representatives of A1 contractor firms that have consistently achieved high CONQUAS scores with an average scoring of 90 points and above (except for the 1990s and the early 2000s when CONQUAS was still newly implemented). Their firms have also achieved multiple CONQUAS star rated projects (i.e. the highest scoring award for the CONQUAS scheme).