Survey on Virtual Assistant: Google Assistant, Siri, Cortana, Alexa

  • Amrita S. TulshanEmail author
  • Sudhir Namdeorao Dhage
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 968)


Virtual assistant is boon for everyone in this new era of 21st century. It has paved way for a new technology where we can ask questions to machine and can interact with IVAs as people do with humans. This new technology attracted almost whole world in many ways like smart phones, laptops, computers etc. Some of the significant VPs are like Siri, Google Assistant, Cortana, and Alexa. Voice recognition, contextual understanding and human interaction are the issues which are not solved yet in this IVAs. So, to solve those issues 100 users participated a survey for this research and shared their experiences. All users’ task was to ask questions from the survey to all personal assistants and from their experiences this research paper came up with the actual results. According to that results many services were covered by these assistants but still there are some improvements required in voice recognition, contextual understanding and hand free interaction. After addressing these improvements in IVAs will definitely increased its use is the main goal for this research paper.


Human factors Virtual Personal Assistant Smart devices 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Department of Computer EngineeringSardar Patel Institute of TechnologyMumbaiIndia

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