Quality pp 289-306 | Cite as

Quality—Information Technology Interface

  • Shyama Prasad MukherjeeEmail author
Part of the India Studies in Business and Economics book series (ISBE)


The word ‘industry’ has, of late, acquired a comprehensive generic meaning, viz. a human enterprise that carries out the basic functions of procuring, processing and providing. Each of these functions has three discernible facets, viz. planning, executing (as planned) and verifying (to check conformity of execution with plan). In recent times, the ambit of Quality has embraced this broad definition of industry and the scope of Quality Management has expanded significantly to stimulate and absorb many new approaches, tools and techniques.


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© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Department of StatisticsUniversity of CalcuttaHowrahIndia

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