Advertisement

Quality pp 213-236 | Cite as

Quality in Higher Education

Chapter
Part of the India Studies in Business and Economics book series (ISBE)

Abstract

Discussing quality in the field of education is treading on a slippery ground. The absence of a consensus definition of education coupled with the enigma of quality creates serious problems in this context. The inspiring idea of Swami Vivekananda that ‘education is the manifestation of the perfection already in man’ is too philosophical to allow assurance of quality in education imparted by and in an institution. Similarly, a statement like ‘quality is a way of life’ maybe a laudable one, but may not be of any help in the context of quality assurance in education. Education corresponds to a wide spectrum—covering formal, non-formal and informal education on one dimension, primary, secondary and tertiary or higher along a second dimension, liberal versus professional education along possibly a third dimension, besides similar other differentiations.

References

  1. Barnalee, C. (1995). Introduction to total quality in education. Montreal: Inter Universities Press.Google Scholar
  2. Crawford, L. E. D., & Shutler, P. (1999). Total quality management in education: Problems and issues for the class-room teachers. The International Journal of Educational Management, 13, 67–72.CrossRefGoogle Scholar
  3. van Ginkel, H. J. A., & Dias, M. A. R. (2006). Institutional and political challenges of accreditation at the international level (GUNI). Palgrave Macmillan.Google Scholar
  4. Gola, M. M. (2003). Premises to accreditation. ENQA workshops report 3, 25–31. European Network for Quality Assurance in Higher Education, Helsinki.Google Scholar
  5. Harvey, L., & Knight, P. T. (1996). Transforming higher education. Buckingham: SRHF and Open University Press.Google Scholar
  6. Montano, C., & Utter, G. (1999). Total quality management in higher education. Quality Progress, 32(8)Google Scholar
  7. Mortimore, P., & Stone, C. (1990). Measuring educational quality. British Journal of Educational Studies. 39(1)CrossRefGoogle Scholar
  8. Mukhopadhyaya, M. (2001). Total quality management in education. New Delhi: Sage.Google Scholar
  9. Mukherjee, S. P. (1991). Human resource management and national development. Everyman’s Science, 26, 19–20.Google Scholar
  10. Mukherjee, S. P. (1992). Quality systems—A philosophical outlook. EOQ Quality, 3, 14–16.Google Scholar
  11. Mukherjee, S. P. (1995). Quality assurance in an education system. Total Quality Management, 6(5), 571–578.CrossRefGoogle Scholar
  12. Mukherjee, S. P. (2005). Value-based leadership and professional education. Philosophy and science of value education in the context of modern India (pp. 114–122). Calcutta, India: The Ramakrishna Mission Institute of Culture.Google Scholar
  13. Owlia, M. S., & Aspinwall, E. M. (1996). Quality in higher education—A survey. Total Quality Management, 7(2), 161CrossRefGoogle Scholar
  14. Padhi, N. (2010). Total quality management of distance education. New Delhi: Atlantic Publishers and Distributors.Google Scholar
  15. Sallis, E. (1996). Total quality management in education. New Jersey: Prentice Hall.Google Scholar
  16. Sanyal, B. C., & Martin, M. (2007). Quality assurance and the role of accreditation: An overview. In Higher education in the world. 3—19. Global university network for innovation. New York, USA: Palgrave Macmillan.Google Scholar
  17. Schragel, F. (1993) Total quality in education. Quality Progress, October.Google Scholar
  18. Stella, A. (2004). Quality assurance in distance education: The challenges to be addressed. Higher Education, 47.CrossRefGoogle Scholar

Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  1. 1.Department of StatisticsUniversity of CalcuttaHowrahIndia

Personalised recommendations