Online Purchase Intention in Consumers: Empirical Evidence Among Cyber Citizens in Kota Samarahan, Sarawak

  • Joshua Jimbun
  • Irwan Shahrinaz
  • Jati Kasuma Ali
  • Noor Hasvenda Abd Rahim
Conference paper


The purpose of this research is to identify the relationship between trust and perceived risk regarding online purchase intention among cyber citizens in Kota Samarahan, Sarawak, Malaysia. In addition, this research also aims to identify which of the variables has the strongest relationship with online purchase intention among cyber citizens. The dataset was collected through a self-administered questionnaire and was conveniently collected using non-probability sampling method. A sample size of 230 questionnaires was collected from cyber citizens in Kota Samarahan. The findings revealed that there is a significant relationship between trust and perceived risk in the online purchase intention of cyber citizens. Based on these results, it was found that trust has the strongest relationship with online purchase intention among cyber citizens in Kota Samarahan.


Trust Perceived risk Online purchase intention Cyber citizen 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  • Joshua Jimbun
    • 1
  • Irwan Shahrinaz
    • 1
  • Jati Kasuma Ali
    • 1
  • Noor Hasvenda Abd Rahim
    • 2
  1. 1.Universiti Teknologi MARA Cawangan SarawakKota SamarahanMalaysia
  2. 2.Universiti Teknologi MARA Cawangan Negeri SembilanKuala PilahMalaysia

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