Islamic Work Ethics and Organizational Citizenship Behavior Among Muslim Employees in Educational Institutions

  • Zulaiha AhmadEmail author
  • Nurul Afiqah Rahim
  • Majdah Chulan
  • Shahrul Amri Ab Wahab
  • Ahmad Nizan Mat Noor
Conference paper


In an era where organizational survival depends on gaining every competitive edge, the study of citizenship behavior is particularly relevant. Thus, the success of educational institutions critically depends on the educators’ willingness to go beyond the call of duty by exhibiting organizational citizenship behavior (OCB). This chapter aims to investigate the relationship between Islamic work ethics (IWE) and OCB. Religiosity, effort, work obligation, and collectivism were selected as dimensions in IWE. Data were collected from a sample of 130 employees from educational institutions through hands-on and online survey. Data were analyzed using SPSS, and multiple regression analysis was used to test the hypotheses. Results revealed that religiosity, effort, and work obligation have a significant positive relationship with OCB. However, collectivism was not related to OCB. It is recommended that for future research, a wider range of respondents should focus on other areas as well and also other work settings.


Work ethics Helping behavior Educational institutions 


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Copyright information

© Springer Nature Singapore Pte Ltd. 2019

Authors and Affiliations

  • Zulaiha Ahmad
    • 1
    Email author
  • Nurul Afiqah Rahim
    • 1
  • Majdah Chulan
    • 1
  • Shahrul Amri Ab Wahab
    • 1
  • Ahmad Nizan Mat Noor
    • 1
  1. 1.Faculty of Business ManagementUniversiti Teknologi MARA PerlisArauMalaysia

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