Process Identification

  • Marlon Dumas
  • Marcello La Rosa
  • Jan Mendling
  • Hajo A. Reijers
Chapter

Abstract

Process identification refers to those management activities that aim to systematically define the set of business processes of an organization and establish clear criteria for selecting specific processes for improvement. The output is a process architecture, which represents the processes and their interrelations. This artifact serves as a framework for defining the priorities and the scope of process modeling and redesign projects. In this chapter, we start by discussing the context of process identification. Then, we present a method for process identification that is based on two steps: process architecture definition and process selection.

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Copyright information

© Springer-Verlag GmbH Germany, part of Springer Nature 2018

Authors and Affiliations

  • Marlon Dumas
    • 1
  • Marcello La Rosa
    • 2
  • Jan Mendling
    • 3
  • Hajo A. Reijers
    • 4
  1. 1.Institute of Computer ScienceUniversity of TartuTartuEstonia
  2. 2.School of Computing and Information SystemsThe University of MelbourneMelbourneAustralia
  3. 3.Institute for Information BusinessVienna University of Economics and BusinessViennaAustria
  4. 4.Department of Computer SciencesVrije Universiteit AmsterdamAmsterdamThe Netherlands

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