Advertisement

Interconnecting Governments, Businesses and Citizens – A Comparison of Two Digital Infrastructures

  • Bram Klievink
  • Anneke Zuiderwijk
  • Marijn Janssen
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8653)

Abstract

Public and private organizations in various areas are setting up digital Information Infrastructures (IIs) for interconnecting government, businesses and citizens. IIs can create value by sharing and integrating data of multiple actors. This can be the basis for value added services and especially collaborations of public and private partners can make IIs thrive. Easier access to integrated services and products (jointly) offered by government and businesses may stimulate transparency and innovations. IIs are under development in many domains, including for open data and international trade. However, there are notable differences in the design, characteristics and implementation of the IIs. The objective of this paper is to compare two diverse IIs in order to obtain a better understanding of common and differing elements in the IIs and their impact. Among the differences are the roles of government, businesses and users, in driving, developing and exploitation of the IIs.

Keywords

public-private networks digital infrastructure information infrastructure platforms information exchange broker e-government 

References

  1. 1.
    Dunleavy, P., Margetts, H., Bastow, S., Tinkler, J.: New Public Management Is Dead–Long Live Digital-Era Governance. Journal of Public Administration Research and Theory 16, 467–494 (2006)CrossRefGoogle Scholar
  2. 2.
    Fountain, J.E.: Paradoxes of Public Sector Customer Service. Governance 14, 55–73 (2001)CrossRefGoogle Scholar
  3. 3.
    Milward, H.B., Provan, K.G., Fish, A., Isett, K.R., Huang, K.: Governance and Collaboration: An Evolutionary Study of Two Mental Health Networks. Journal of Public Administration Research and Theory 20, i125–i141 (2010)Google Scholar
  4. 4.
    Pollitt, C., Bouckaert, G.: Public Management Reform: a Comparative Analysis. Oxford University Press, Oxford (2004)Google Scholar
  5. 5.
    Salamon, L.M. (ed.): The Tools of Government: A Guide to the New Governance. Oxford University Press, Oxford (2002)Google Scholar
  6. 6.
    Stoker, G.: Public Value Management: A New Narrative for Networked Governance? The American Review of Public Administration 36, 41–57 (2006)CrossRefGoogle Scholar
  7. 7.
    Hanseth, O., Lyytinen, K.: Design theory for dynamic complexity in information infrastructures: the case of building internet. Journal of Information Technology 25, 1–19 (2010)CrossRefGoogle Scholar
  8. 8.
    Tilson, D., Lyytinen, K., Sørensen, C.: Digital Infrastructures: The Missing IS Research Agenda. Information Systems Research 21, 748–759 (2010)CrossRefGoogle Scholar
  9. 9.
    Henfridsson, O., Bygstad, B.: The Generative Mechanisms of Digital Infrastructure Evolution. Mis Quarterly 37 (2013)Google Scholar
  10. 10.
    Gal, U.: Boundary Matters: The Dynamics of Boundary Objects, Information Infrastructures, And Organisational Identities, vol. PhD. Cape Western Reserve University (2008)Google Scholar
  11. 11.
    Janssen, M., Chun, S.-A., Gil-Garcia, J.R.: Building the next generation of digital government infrastructures. Government Information Quarterly 26, 233–237 (2009)CrossRefGoogle Scholar
  12. 12.
    Tan, Y.-H., Bjørn-Andersen, N., Klein, S., Rukanova, B. (eds.): Accelerating Global Supply Chains with IT-Innovation. ITAIDE Tools and Methods. Springer, Berlin (2011)Google Scholar
  13. 13.
    Klievink, B., Van Stijn, E., Hesketh, D., Aldewereld, H., Overbeek, S., Heijmann, F., Tan, Y.-H.: Enhancing Visibility in International Supply Chains: The Data Pipeline Concept. International Journal of Electronic Government Research 8 (2012)Google Scholar
  14. 14.
    Benbasat, I., Goldstein, D.K., Mead, M.: The Case Research Strategy in Studies of Information Systems. MIS Quarterly 11, 369–386 (1987)CrossRefGoogle Scholar
  15. 15.
    Eisenhardt, K.M.: Building Theories from Case Study Research. Academy of Management Review 14, 532–550 (1989)Google Scholar
  16. 16.
    Yin, R.K.: Case study research. Design and Methods. SAGE Publications, Thoasand Oaks (2003)Google Scholar
  17. 17.
    Braa, J., Hanseth, O., Heywood, A., Mohammed, W., Shaw, V.: Developing health information systems in developing countries: The flexible standards strategy. MIS Quarterly 31, 381–402 (2007)Google Scholar
  18. 18.
    Milward, H.B., Provan, K.G.: Managing the Hollow State: Collaboration and Contracting. Public Management Review 5, 1–18 (2003)CrossRefGoogle Scholar
  19. 19.
    Janssen, M., Kuk, G., Wagenaar, R.W.: A Survey of Web-based Business Models for e-Government in the Netherlands. Government Information Quarterly 25, 202–220 (2008)CrossRefGoogle Scholar
  20. 20.
    Jørgensen, T.B., Bozeman, B.: Public values an inventory. Administration & Society 39, 354–381 (2007)CrossRefGoogle Scholar
  21. 21.
    Rosenau, P.V.: Introduction. The Strengths and Weaknesses of Public-Private Policy Partnerships. American Behavioral Scientist 43, 10–34 (1999)Google Scholar
  22. 22.
    Katz, M., Shapiro, C.: Network Externalities, Competition and Compatibility. American Economic Review 75, 424–440 (1985)Google Scholar
  23. 23.
    Constantinides, P.: Perspectives and implications for the development of information infrastructures. Information Science Reference (2012)Google Scholar
  24. 24.
    Hanseth, O., Monteiro, E., Hatling, M.: Developing information infrastructure: The tension between standardization and flexibility. Science, Technology & Human Values 21, 407–426 (1996)CrossRefGoogle Scholar
  25. 25.
    Klievink, B., Janssen, M., Tan, Y.-H.: A Stakeholder Analysis of Business-to-Government Information Sharing: the Governance of a Public-Private Platform. International Journal of Electronic Government Research 8 (2012)Google Scholar
  26. 26.
    Bertot, J.C., Jaeger, P.T., Grimes, J.M.: Using ICTs to Create a Culture of Transparency: E-government and Social Media as Openness and Anti-Corruption Tools for Societies. Government Information Quarterly 27, 264–271 (2010)CrossRefGoogle Scholar
  27. 27.
    Janssen, K.: The Influence of the PSI Directive on Open Government Data: An Overview of Recent Developments. Government Information Quarterly 28, 446–456 (2011)CrossRefGoogle Scholar
  28. 28.
    Huijboom, N., van den Broek, T.: Open Data: an International Comparison of Strategies. European Journal of ePractice, 4–16 (2011)Google Scholar
  29. 29.
  30. 30.
    http://opengovdata.io/ (accessed April 8, 2014)
  31. 31.
    http://opendefinition.org/ (accessed April 8, 2014)
  32. 32.
    Klievink, B., Lucassen, I.: Facilitating adoption of international information infrastructures: A living labs approach. In: Wimmer, M.A., Janssen, M., Scholl, H.J. (eds.) EGOV 2013. LNCS, vol. 8074, pp. 250–261. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  33. 33.
    Gallivan, M.J.: Striking a balance between trust and control in a virtual organization: a content analysis of open source software case studies. Information Systems Journal 11, 277–304 (2001)CrossRefMATHGoogle Scholar

Copyright information

© IFIP International Federation for Information Processing 2014

Authors and Affiliations

  • Bram Klievink
    • 1
  • Anneke Zuiderwijk
    • 1
  • Marijn Janssen
    • 1
  1. 1.Delft University of TechnologyDelftThe Netherlands

Personalised recommendations