Contextual Factors Influencing Health Information Systems Implementation in Public Sector – Investigating the Explanatory Power of Critical Success Factors

  • Karin Axelsson
  • Ulf Melin
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8653)


In this paper, we approach the field of critical success factors (CSF) by analyzing a successful case of IT implementation within the public health sector. The purpose of the paper is to gain further understanding of if and how well CSFs can explain a successful case. The main conclusion drawn is that even though the studied organization shows signs of common CSFs, this alone cannot explain the success. An important contribution from this study is thus the focus on contextual factors when trying to understand what makes an implementation project successful.


health information system IT implementation public sector critical success factors contextual factors project success 


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Copyright information

© IFIP International Federation for Information Processing 2014

Authors and Affiliations

  • Karin Axelsson
    • 1
  • Ulf Melin
    • 1
  1. 1.Department of Management and EngineeringLinköping UniversityLinköpingSweden

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