Categorization of Brazilian Internet Users and Its Impacts on the Use of Electronic Government Services

  • Marcelo Henrique De Araujo
  • Nicolau Reinhard
Part of the Lecture Notes in Computer Science book series (LNCS, volume 8653)


This paper explores the micro-data from the ICT Households Survey in order to categorize the Brazilian Internet users according to the diversity of activities undertaken by these users on-line and assess the propensity of these Internet user groups to use e-gov services. The Amartya Sen’s Capability Approach was adopted as theoretical framework for its consideration of people’s freedom to decide on their use of the available resources and their competencies for these decisions, leading to the use of e-government services. This paper uses a positivistic approach a descriptive and exploratory analysis of secondary data (micro-data) from the 2007, 2009 and 2011 editions of the ICT Household survey.


Capability Approach Electronic Government Services Internet use patterns 


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Copyright information

© IFIP International Federation for Information Processing 2014

Authors and Affiliations

  • Marcelo Henrique De Araujo
    • 1
  • Nicolau Reinhard
    • 1
  1. 1.School of Economics, Business and Accounting, Business DepartmentUniversity of Sao PauloSao PauloBrazil

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