Engineering and Scientific Software Control Standards Modelling: An Interactive Expert System Using Telecommunications

  • Avi Rushinek
  • Sara Rushinek
Conference paper


Selecting an Engineering and Scientific software (ES) system is an arduous process. The overall satisfaction derived from this type of system depends on many variables. This study analyzes the influence of a number of ESS predictor variables on overall satisfaction. This study confirms the theories that suggest that ESS ease of operation, computer reliability and tech support — trouble shooting are the major determinants of overall computer user satisfaction.


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Copyright information

© Springer-Verlag Berlin Heidelberg 1985

Authors and Affiliations

  • Avi Rushinek
    • 1
  • Sara Rushinek
    • 1
  1. 1.University of MiamiCoral GablesUSA

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