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Zum Design von Chatbots zur Förderung nachhaltigen Mobilitätsverhaltens

Eine literaturbasierte Ableitung von Designprinzipien
  • Stephan DiederichEmail author
  • Sascha Lichtenberg
  • Alfred Benedikt Brendel
  • Lutz M. Kolbe
Chapter
  • 283 Downloads

Zusammenfassung

Nachhaltiges Mobilitätsverhalten, beispielsweise durch das flexible Teilen von Autos oder der Nutzung umweltfreundlicher Alternativen wie E-Scootern oder E-Bikes, gewinnt zunehmend an Bedeutung und erfährt mehr und mehr Beachtung in unserer Gesellschaft (Brendel and Mandrella 2016). Insbesondere in urbanen Räumen stehen den Menschen vielfältige, umweltfreundliche Mobilitätsoptionen zur Verfügung (Willing et al. 2017). Vor diesem Hintergrund können Informationssysteme einen Beitrag dazu leisten, die individuelle Nutzung nachhaltiger Mobilitätsoptionen zu fördern (Flüchter and Wortmann 2014).

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Copyright information

© Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2020

Authors and Affiliations

  • Stephan Diederich
    • 1
    Email author
  • Sascha Lichtenberg
    • 1
  • Alfred Benedikt Brendel
    • 2
  • Lutz M. Kolbe
    • 2
  1. 1.Smart Mobility Research GroupGeorg-August-Universität GöttingenGöttingenDeutschland
  2. 2.Lehrstuhl für Informationsmanagement, Smart Mobility Research GroupGeorg-August-Universität GöttingenGöttingenDeutschland

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