Conceptual foundations

  • Natalia NikolovaEmail author
Part of the Edition KWV book series (EKWV)


Although professional business services have experienced high interest from researchers for many years, no clear-cut definition or interpretation of their nature and distinctiveness exists: “…there is little agreement on which services are to be considered professional.” At the same time, there is a growing trend among service companies, such as restaurants, real estate agents, and retailers, to claim the status of professional services.


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Copyright information

© Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2007

Authors and Affiliations

  1. 1.University of Technology SydneyBroadway NSWAustralia

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