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Erstellung neuer Geschäftsmodelle für IKT-basierte, personenbezogene Dienstleistungssysteme

  • Stefan Kleinschmidt
  • Philipp Ebel
  • Christoph Peters
  • Jan Marco Leimeister
Chapter

Zusammenfassung

Im Rahmen dieses Beitrags wird die Frage beantwortet, wie Geschäftsmodelle erstellt werden können, die es ermöglichen, IKT-basierte Services in personenorientierten Dienstleistungssystemen zu vermarkten. Dafür wurde im Bereich der Freiwilligenarbeit ein Aktionsforschungsprojekt durchgeführt, bei dem ein systematischer und wiederholbarer Geschäftsmodellentwurfsprozess entwickelt und evaluiert wurde. Dieser Prozess soll die Erweiterung von Geschäftsmodellen zur Unterstützung von IKT-gestützten Dienstleistungsinnovationen in personenorientierten Dienstleistungssystemen fördern und ihren kommerziellen Erfolg erleichtern.

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Copyright information

© Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2018

Authors and Affiliations

  • Stefan Kleinschmidt
    • 1
  • Philipp Ebel
    • 1
  • Christoph Peters
    • 1
  • Jan Marco Leimeister
    • 1
  1. 1.Institut WirtschaftsinformatikUniversität St. GallenSt. GallenSchweiz

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