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Arzt-Patient-Kommunikation

  • Fabia RothenfluhEmail author
  • Peter J. Schulz
Chapter

Zusammenfassung

Die Kommunikation zwischen Arzt und Patient gehört zu den komplexesten zwischenmenschlichen Beziehungen, mit der sich die interpersonale Kommunikationsforschung beschäftigt. Die Rollenverteilung beider Parteien, das Status- und Wissensgefälle sowie die physische und emotionale Dringlichkeit der Interaktion sind nur einige Aspekte, die diese Einzigartigkeit illustrieren. Dieses Kapitel zeigt auf, dass die interpersonale Kommunikation in der Arzt-Patient-Beziehung in den letzten Jahren an Bedeutung gewonnen hat, erläutert für wen dieses Forschungsfeld heute relevant ist und welche Rolle die Kommunikation in der Arzt-Patient-Beziehung spielt. Anschließend werden einzelne Teilgebiete der Kommunikation zwischen Arzt und Patient kurz beleuchtet und die Wirkung der Kommunikation auf den Gesundheitszustand eines Patienten diskutiert. Zum Schluss folgt ein Ausblick auf die momentanen Chancen und Herausforderungen der Kommunikation zwischen Arzt und Patient.

Schlüsselwörter

Arzt-Patient Interpersonale Kommunikation Paternalismus Anamnese Wissensaustausch Gesundheitsentscheidungen Argumentation Mitteilung schlechter Nachrichten Palliative Versorgung Verbale und nonverbale Kommunikation 

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Copyright information

© Springer Fachmedien Wiesbaden GmbH, ein Teil von Springer Nature 2019

Authors and Affiliations

  1. 1.Institute of Communication and HealthUniversità della Svizzera italianaLuganoSchweiz

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