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SemProM pp 381-400 | Cite as

A Summary of End-User Feedback on Digital Product Memories

  • Gerrit MeixnerEmail author
  • Alexander Kröner
  • Gerrit Kahl
Part of the Cognitive Technologies book series (COGTECH)

Abstract

Digital product memories enable novel item-centric ways of communication along a product’s lifecycle. With respect to the open nature of the scenario ranging from manufacturer to consumer, the expectations for such digital product memories are diverse. This chapter gives a brief summary of empirical studies with (potential) end-users of digital product memories. It combines information we acquired at three different public IT and industrial fairs in 2009 and 2010 with a total of 515 visitors, a user study conducted with 27 participants of a shopping cart scenario at the Innovative Retail Lab and an experiment with 12 students concerning working group support from so-called artifact memories. We compiled our observations into five hypotheses concerning aspects of digital product memory ranging from technical constraints to preferred applications.

Keywords

User Study Product Lifecycle Interaction Device Shopping List Shopping Cart 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.

Notes

Acknowledgements

We would like to thank Oliver Jacobs and Dhaval Vyas, who supported us in conducting the different studies.

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Copyright information

© Springer-Verlag Berlin Heidelberg 2013

Authors and Affiliations

  • Gerrit Meixner
    • 1
    Email author
  • Alexander Kröner
    • 2
    • 3
  • Gerrit Kahl
    • 3
  1. 1.DFKI GmbH, German Research Center for Artificial IntelligenceKaiserslauternGermany
  2. 2.Georg Simon Ohm University of Applied SciencesNurembergGermany
  3. 3.DFKI GmbH, German Research Center for Artificial IntelligenceSaarbrückenGermany

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